Client Review on Beyond Exteriors

Feedback:

Mediocre, too expensive, and the experience left a lot to be desired. Definitely not the cheapest company for a roof (by a lot), but went with them for a few reasons. 1) We needed multiple pieces of work done (roof, gutters, siding, and framing around garage); and 2) they listened during the sales process and gave me a quote for what I wanted, which other companies didn't. However, the work process was not as good. First, no one who shows up on day one can speak English proficiently. In general, I don't mind this, but when trying to get answers at 7am about the project, it's hard to understand what will be happening through broken English. Second, we needed an attic fan hooked up, which was included in the cost. However, I had to be responsible for scheduling with the electrician, which given how much they charge seemed ridiculous. Third, they couldn't complete the work due to some structural damage and were not able to recommend more than one person who was non-responsive or work with me to try and fix it. basically, it was up to me to fix, which given how much they charge seemed ridiculous.. I felt like I paid twice what I should have for work that wasn't commensurate in quality. It was disappointing as the office folks are nice. In the end, they credited me $500, which was negligible. My recommendation to anyone reading this: choosing a roofing company for roofing (not a do it all company).