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Last Updated May 1, 2024
Client Reviews on Bradco Custom C.
-
- 3.5
6 Reviews
Feedback:
To start, I was charged for two pieces of equipment when I only requested a 416 Cat Backhoe. The delivery showed up with the Cat and a mini which I did not request. My money was refunded for that mix up and i was able to run the backhoe for about 4 hours that first night. The next morning I went to get back on it and the rear tire blew out as soon as I put it in reverse. Bradco Supply promptly sent someone to look at it and determined that there was already fix-a-flat in the tire. The service tech (not from Bradco) told me that in his experience there must have already been an issue with the tire. On top of that, he did not have a tube to fix it and Bradco did not have another one to replace it so they had to send out a mini excavator which was far from ideal. I also lost about half of a day with several guys standing around before we were able to get back top work. I used the Cat for a total of 4.5 hours total and was able to use the mini for 8.6 which is less that the 2 days (16 hours) I was charged. This job (due to heavy flooding) had to be completed in the 2 days we were in the area as I live a couple hours away and had to get back to work on Monday so I figured that something would be done about the set back. What was done is that I got a call from Bill stating that I owed another $295.74 for the repair (puncture) which he insisted I was responsible for. He then told me that a lot of times "fix-a-flat" is used as a preventative measure in some cases. By the way, the repair was made on Monday. On a side note, I have run all types of equipment in the past and have never had a tire blowout, let alone in the conditions I was using it in that day.
Feedback:
NEVER A BAD EXPERIENCE. FRIENDLY, ON TIME SERVICE. SUPER PEOPLE.
Feedback:
Our first experience with Bradco was excellent with Brit Reed Designs. They saved us a lot of money on 10" SDR 35 pipe, got the product to us in less than a week and were excellent at communicating with us through the process.
Feedback:
They have a great selection of gloves and other items of interest and they are well priced!!
Feedback:
I had a dozer on the schedule for weeks and get a call the day before delivery asking for insurance or they wouldn’t deliver. The day before I needed it!!! Seems like an unorganized business with my few times using them.
Feedback:
Good people good service quality equipment by name you can trust
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