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Last Updated March 1, 2024
Client Reviews on Calibuilt Graphics
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- 3.7
3 Reviews
Feedback:
One of the worst experiences I've ever had. At first, I thought Calibuilt was great, we went to them when we needed a banner for our first nonprofit event. They were helpful and able to get it done quickly and without any trouble. But then we decided to order shirts, sweatshirts, and hats. It was one thing after another. They were promised in under 2 weeks. When I called to check on them, the date had to be pushed back another few days. I called to check on them again, and it had to be pushed back over the weekend. And then I called and they said it would be ready by the end of the day. NO CALL AT THE END OF THE DAY. So I called as soon as they opened the next day and they said the order STILL wasn't done and they would try their best to have it by noon. So I called at 11:45, before I headed that way to check on things. Again, they pushed it back another half hour. So I go in at 12:30 and THE ORDER IS STILL NOT DONE!!!! We had to wait for some hats to be finished. Meanwhile, they showed us the printed shirts and sweatshirts.First, they had added this ugly white border all the way around the design without consulting or telling me, and when I asked about some white in the middle of the design he said a few of them slipped during printing. I asked how many had slipped and he said "there's at least a couple like that". I was furious but this was a customer-based order and we had people calling and asking about the order every. single. day. So we paid, left, and as I'm going over the order I realize they over-charged us for the hats. A difference of $26 that had to be refunded. I'm extremely disappointed in the service and quality of the products here. Save yourself a lot of time and money and go someplace else!
Feedback:
They made me a custom shirt! We did most of our cimmunication through email and the service was fast and great. I'll definitely continue doing business with them
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