Client Review on Captain Marketing

Feedback:

Never noticed much improvement. They were to work with our website group to redo keywords, etc. Despite asking several times over months, never did. Asked for monthly reports - sent once. Never sent again despite requests. Asked for a list of what they were doing for us - never sent. Mad I left it go so long. Called in July to cancel - did not happen. Perhaps I misunderstood we had to send 'written' cancellation. After saw charge in August, called and sent cancellation. After charge in September (!!), called again. They said they would cancel if sent email confirmation and would not charge again. Just saw October statement and they charged AGAIN! Now we are disputing with CC company and that is yet another hassle. I would NOT RECOMMEND this company.