Client Review on Cedar House Media

Feedback:

Two because I assume the other reviewers had some positive experience. I did not.I was referred to Carlos by a friend. When I told Carlos that Xyz had referred me, he made a point to say "I don't know her". That is not the way a professional behaves. I think you would agree that "I'm glad to hear that." would be more effective, as I'm planning to let the person who recommended him know what he said.When I said the name of another person who was going to submit files for print, Carlos said the same thing: "I don't know him." I talked to the person Carlos said he did not know. That person gave me a personal account of applying for a job at Cedar House. When he asked about the location for planning public transportation to work, they asked, "You don't drive?" When he said that he used public transportation, they "effectively hung up" on him. Though it does not relate to print quality, I take this as a consideration.Finally, the process of getting the simple flyer I wanted made seemed like a hassle. Maybe it was just the feeling I got from Carlos though.In the end they did not get my business. While the two friends I mentioned were still working on submitting the 'press ready files' to them, I built a similar pamphlet on a very popular online competitor in a half-hour. Done.Maybe if you are a large client, or it is a different day, your experience will be different than mine was. I sure hope so. I strongly support local businesses. But, when I am treated poorly, I do not react well, as evidenced in this lengthy review. I am obviously not happy with Cedar Hill.