Client Reviews on chaneybuskirk.com

    • 5.0
  • 10 Reviews

Most helpful positive review

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By Sheryl Zembower Jun 22, 2019

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Most helpful critical review

There are no negative reviews on chaneybuskirk.com

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I love dealing with Larry , he always finds me the best rates always friendly and very helpful.

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Great customer service always @ Fort Ashby branch.....Way to go Lisa and Amy!!!! You both ROCK!!

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Highly recommend!!!I want to start off by saying that Chaney Buskirk has a very friendly environment I am always greeted with a smile and a warm welcome when I enter the building. The staff and my agent (Larry Werner) make me feel very relaxed and at ease. His knowledge and expertise helped me to understand exactly what coverages I was getting. He took the time to explain any questions I had throughout the quoting process, which most agents wouldn’t do. His dedication and compassion show as he has helped and guided me with any problem or inquiry that have come up in my many years as a customer.

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Great Company! Great Team! I recently signed up with home and auto through Chaney Buskirk and have been given the red carpet treatment ever since. I don't just feel like a number to them.Larry and Elisabeth sat down with me and explained my coverages in great detail so that I understood what I was getting. Customer service is awesome as well, always get a person not a recording. I previously had insurance through a company where it was very hard to get in touch with someone, let alone have an in depth conversation answering any question I may have. I HIGHLY recommend their company

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Absolutely without a doubt the best insurance agency you could deal with.The entire staff is friendly and helpful. Having worked with them on a couple claims in the last 9 months, I couldn't be more pleased. Customer service was top notch. It was unbelievable how quickly Liz responded to my issues. She is always very professional, friendly, and has great knowledge. She responded to my claims immediately and within hours I was getting results on my claims. She goes above an beyond to make sure that the customer is completely satisfied and taken care of. Also, she follows up on everything in a timely fashion and very reassuring that everything will go smoothly. The claims I had were very stressful but Liz took all of that away because of her constant professionalism.

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The most personalized services ive ever been offered from an insurance agency. I have life auto and commercial policies through Chaney- Buskirk. Each individual policy was specialized exactly the way i wanted it to be with customized payment options for each. Great services at affordable prices and the staff are excellent to work with. Thanks again Larry and Elisabeth.

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They are the most affordable insurance around! You feel comfortable when you walk in their office and they always go the extra mile!

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I have been a client for many years and Chaney Buskirk has always been top for us.When our agent recently retired I was introduced to a young new agent, Kelly. In the past year she has proven herself over and over again! Very knowledgeable, persistent and dedicated! Greatly helped our family on several occasions and stays on top of any requests as well as her recommendations she provided. A true professional and really works for her clients. As for me and my family, Kelly and Chaney Buskirk have our back and will have us as loyal clients for a long time!

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"I am 63 years old, have been responsible not only for my own personal insurance, but for the insurance needs of the companies for whom I have worked in the past. Chaney-Buskirk provides me with excellent customer service......CONSISTENTLY. There is never a question about whether or not a problem can be solved. Chaney-Buskirk is a what I would call a "pro-active" broker. They anticipate what might be needed and address it with me, as a customer, immediately. Messages are always returned promptly. I have absolutely no complaints about your firm and would not hesitate to refer anyone to you for their insurance needs. You have been marvelous for us for the past 12 years and I look forward to many more years of being able to use you for our needs."James K., customer

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Outstanding, fast service and friendly staff. I saved $300 a month by switching to them. They don't seem to be income driven like so many other agencies.

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