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Last Updated May 1, 2024
Client Reviews on coldboxfilms.com
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- 4.8
18 Reviews
Feedback:
Cold Box Films came to my home to film a piece after choosing it from a set call. They were so respectful of my home and me while there. They laid down a blanket in my entry so that they didn't track in any dirt while unloading their equipment and Tracey came in and took video and pictures of my space before them manipulating it for their needs so that she could ensure everything went back exactly where it came from, which it did. They were very considerate of the 4-hour time slot they provided to me and were all cleaned up and on the road by the end of those 4 hours. Cold Box Films is welcome back to my house if they need a set any time!
Feedback:
Cold Box Films just produced three thirty second TV ads for my company, and I could not be happier with the results. The whole project went without a hitch, and a large part of that had to do with the careful planning on their end. They are true professional and I highly look forward to future collaborations. Thank you Tracey, Cooper and your team!
Feedback:
It was an absolute joy working with Cooper and Tracey on a promotional video for my company's new product. I rarely leave reviews, but in this case I cannot help but share my overwhelmingly positive experience, masha Allah. They steered the production very effectively, while giving me the liberty to make decisions when something was important to me. Toward the end when they almost had a complete product I asked them to make a significant change - they spent time with me to understand my needs and brainstorm solutions, and then came up with a final product. They were positive, kind, caring, and didn't seem the least bit bothered by the change and didn't ask me for anything extra. I feel that what they delivered far exceeds what they charged me for their work. Their passion shines through, and they are effective at what they do. Working with them was also tons of fun. I am very grateful that God blessed me to have them as a resource!
Feedback:
Extremely professional and thorough production company. Very fun and just a nice group of people to shoot with (I was an actor on one of their commercial shoots recently).Highly recommended!
Feedback:
Cold Box Films was outstanding to work with. They provided tremendous energy, creative ideas, and made sure that every aspect of our project was professionally managed.
Feedback:
Amazing experience, from the beginning to the end. We hired ColdBoxFilms to create a video to advertise one of our products. The process we went through was truly exceptional. We were guided and involved through every step of the process with the highest level of professionalism we've ever encountered. They actually understood from the beginning what message we wanted to convey and were able to give recommendations based on their experience leading up to a final product that actually exceeded our expectations, which frankly is not that easy to do 😜. It was truly a pleasure working with them and we are looking forward to new collaborations in the future and strengthening our relationship. Definitely recommend working with them. I am pretty sure this text doesn't do them justice.
Feedback:
Cold Box Films did an amazing job for us. The professionalism and organization that was demonstrated by Cooper, Tracey and their staff was very much appreciated and helped the project go smoothly. We were delighted with the final results. I would highly recommend Cold Box Films for any commercial video project.
Feedback:
We had contacted Cold Box Films to produce a video for one of our Amazon products. They certainly weren’t the cheapest company, but we thought it would pay for itself if done correctly. Unfortunately the video missed the critical selling feature of the product and, without it, the video is almost useless. We had produced a couple of our own amateur videos and sent to Tracey as an example of what needed to be shown, just obviously more professionally. Unfortunately these videos weren’t considered at all in the final execution. We brought up our concerns to Tracey who explained that they could re-shoot for an additional $500. While we had already exceeded the budget on this, we agreed to pay since the video was otherwise useless. We re-sent all the videos to Cold Box Films and spent time perfecting the script and going into details about what was to be shown, to ensure there was no miscommunication this time. I also hired people to review everything and make sure the messaging was clear. Tracey arranged a phone call to confirm all the details and, to my surprise, told us that they didn’t feel they could do the re-shoot and suggested we found another company to do so. I am now left thousands of $ down and no video that can be used to showcase the product. I am shocked that Cold Box Films wouldn’t finish a project they started or want to ensure full customer satisfaction. They were recommended through Amazon ___ and sadly I will be forced to share my experience there too, since I wouldn’t want another business owner to now be stuck in the predicament we are - thousands of dollars down, no video we can use, and now we need to find and source another company to do the 20 second scene that is needed. Disappointed.
Feedback:
Loves the work that Cold Box creates!! They have produced SO many high quality videos for my office and have definitely helped us gain traction on our social media platforms! Thank you Cold Box Films!
Feedback:
Could not find physical location & got no answer when calling.Thank you for your response. I changed my review since the last time time I reached out to you was in September 2018. I really appreciate you taking the time to provide updated contact info.
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