Client Reviews on Computer Network Center

    • 4.7
  • 70 Reviews

Most helpful positive review

0 people found the following review helpful

By Saucedo Fam Jun 08, 2019

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Most helpful critical review

0 people found the following review helpful

By Stephanie M Oct 08, 2019

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Overall Feedback:

My experience with this place has been terrible. I left my computer here 14 days ago only because I was told the extra part needed would be ordered immediately and the computer would be ready within 4 days. After those 4 days, I called to get an update and they told me they hadn’t even ordered the extra part nor looked at my computer. I let 5 more days pass again before calling and they told me it still need a day or two more to be looked at. If I wanted my computer to just be sitting around, I would have left it at home. More importantly, when I dropped it off I specifically told them I would only drop it off if it wouldn’t take too long because it was needed for school. So unprofessional.

Overall Feedback:

Best customer service experience I have ever received. I can't believe how knowledgeable the staff were and how patient they were when helping me with my issue. I don't know much about computers but these guys made sure I understood what was going on before I left. I will be back!

Overall Feedback:

Simply described my repair to me; helped with a better antivirus program; computer fixed quickly and ready to go. Minimal time to have a computer in the shop is very important, and this place delivered.

Overall Feedback:

My 12yr old had an issue with her gaming desktop. I called CNC and tried to explain the problem over the phone. John detected my lack of technological knowledge and was very friendly and professional giving me the options on how to have it working again. Within a few minutes I was able to have it fixed and my daughter now think I'm her hero. From now on, if I have a real issue with my computer I'll definitely trust the techs at CNC .

Overall Feedback:

I was very pleased with the prompt, informative and thorough repair of several of my desktop computer. I would recommend to anyone looking for a great place to have computer repair and upgrades.

Overall Feedback:

if you have donated your old computer and are looking for it chances are you might find it here for sale for more than you expect. Not a place I would recommend As It Seems the experience level of the staff is below par

Overall Feedback:

They are the best of the best. For sales, service and knowledge on what products and software are really worth your money, this is the only place I would even consider going. Their customer service is far, far above anyone else.

Overall Feedback:

Great service,fair prices, they answer the phone and return calls.As a small business without Tech support I find their response time most important, for big projects and quick questions.

Overall Feedback:

we were "scammed" by one of those great messages that said "stop - call us now because your computer has been hacked" and we fell for it lock stock and barrel. The hackers are getting better and better. So after falling for the scam, I searched for a reputable local vendor who could make sure that we were good to go. Computer Network Center had excellent reviews online and I found that the owner responded regularly to every review submitted - even the dissatisfied ones - (of which there were only a few) - and gave them a try. I was also impressed by the number of customers that use them regularly - which is a testimony in itself.I was MORE THAN SATISFIED with the staff, the service and the follow up! Every single person was professional and very well versed in their roles. They found problems with the computer that was supposedly fixed by the hackers and got us secured. They also found hardware problems and replaced failing hardware and our computer is now faster than ever! I highly recommend CNC. I had them work on a second computer that had not been "hacked" but was running really slow (a MAC) and they replaced a failing hard drive and found issues with the set up that needed to be fixed as well.If you want a reputable firm that stands behind their work AND their word, use CNC!

Overall Feedback:

I have only positive things to say about Computer Network Center. They have worked on two of my computers several times for different problems and repaired them each time. They have always been very professional and did what they said they would do. If there was a change in an estimate, they called to discuss it, and got my permission to do the repair. No surprises. It is a pleasure to do business with them.

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