Computer Rescue 911
Client Reviews on Computer Rescue 911
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We have used them for many years for my small business. They are always very responsive, friendly and helpful. I recommend everyone to them, large or small.
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Recently bought a storage drive here, unlike buying online they explain how to activate the device.
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Professional, friendly service - paid $110, nothing resolved, found someone else repairing two for less...BUT... they got right back with me and resolved it beautifully after initial posting, even refunded a large portion of the bill, again highly professional but also apologetic, genuine... I would definitely return and trust them with any of my electronic devices.
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One of the professional experts for fixing you pc or laptop
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I would give 6 stars out of 5 if I could. I stopped by with a broken key on my laptop keyboard, that my IT company at work couldn't fix without sending it away for 5 days to the manufacturer. These guys fixed it in literally 5 minutes and didn't charge me anything. Amazing. Kudos to Josh Wilford.
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Computer Rescue 911 was a fantastic experience. Within a day, they were able to diagnose and repair my MacBook Pro. (My HD failed). The prices were very reasonable and the service/explanations were top notch. If you have an out-of-warranty Apple product in need of some help, this is THE place to go in Grand Rapids.
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Great store, good selection of laptops most of the time.
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Apple couldn't get me in for a day or so and said Computer Rescue 911 was authorized. I took the appt. and was very pleased, Josh did the repair on my MacBook Pro on time, quick service, courteous. Yes, I would go back again. Thank you Josh!
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Changed from 3 to 5 starsI had previously recorded 3 stars because I felt that Computer Rescue 911's services were a bit overpriced and that I had been overcharged for a second visit. Upon seeing this 3-star review, they contacted me, agreed with my explanation as to why the second visit was related to the first, and offered me a portion of the second visit's cost as a refund. This shows concern for customer satisfaction and alleviated the cause for my 3-star review, so I am changing it to 5 stars. Regardless of the pricing issues, ComputerRescue911 was very technically capable and resolved the issues with my computer promptly.
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