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Last Updated May 1, 2024
Client Review on Consultis Spain
Feedback:
(Translated by Google) "CHUCK IT". This was the diagnosis they gave me (textual words) for an iMac of 4 and a half years with the faulty graphic. They claimed that the model was old (¡?!) And Apple no longer supplies spare parts for those equipment. Obviously I was not satisfied and in several consultations Apple assured me that this information is false. 10 days later I write from that same computer, repaired, of course. Thank God I did not listen to you! You have lost a client UPDATE: in response to your comment, I would simply add that I already contacted you when I brought my equipment to your premises, and even though one of your services is the repair of Apple computers, you assured me that my team (of 4 years, according to my Apple Store invoice) was vintage and had no arrangement, so it was best to throw it away (again, textually), thus rejecting the repair. I do not doubt that you would be happy to assist me, but you had occasion and you did not. Thank you. a greeting(Original)"TÍRALO". Este fue el diagnóstico que me dieron (palabras textuales) para un iMac de 4 años y medio con la gráfica averiada. Alegaban que el modelo era antiguo (¡¿?!) y Apple ya no suministra repuestos para esos equipos. Evidentemente no quedé conforme y en varias consultas Apple me aseguró que esta información es falsa. 10 días después escribo desde ese mismo ordenador, reparado, por supuesto. Menos mal que no os hice caso! Habéis perdido un cliente.ACTUALIZACIÓN: en respuesta a vuestro comentario, simplemente añadiría que ya me puse en contacto con vosotros cuando llevé a vuestro local mi equipo, y a pesar de que uno de vuestros servicios es la reparación de equipos de Apple, me asegurasteis que mi equipo (de 4 años, según mi factura de Apple Store) era vintage y no tenía arreglo, por lo que lo mejor era que lo tirase (insisto, textual), rechazando así la reparación. No dudo de que estaríais encantados de atenderme, pero tuvisteis ocasión y no lo hicisteis. Gracias. Un saludo
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