Client Review on Cooke Realtors

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My family and I have rented vacation homes for the past 20+ years. Mainly in NC but have experience with rental companies all over the US. Cooke Realty has by far been the worst experience to date. The staff was friendly but the owners were extremely rude and unprofessional. The entire rental process was unorganized. The property we stayed in was as expected. This review is not about the property. It is about how rude and unprofessional the Cooke's are. This was our first and last time we will ever rent through this company. No one seemed to care when we mentioned a few things at departure. We are not a complaining family. Just wanted to bring some things to the attention of the property managers. It seemed as if they have heard so many complaints about them, they are immune to it and don't really care to take actions to make things better.Please folks, take time to read the reviews online. After we returned home and started really reading them, it painted the same bad picture we experienced.