Creative Eye Q, LLC.
Client Reviews on Creative Eye Q, LLC.
Feedback:
Unfortunately, my experience was not as great as the others. I am a small business owner and was looking to build a relationship with a local web manager for my apparel e-commerce site. In my initial conversation with Laura, she completely sold me and I felt like Creative Eye Q was going to be my go to team for all web related work. They charged me up front for an e-gift card implementation along with text implementation on my site and we spoke for an hour about what I wanted done. After a few days, John said that the job was complete. The text implementation was not responsive so on mobile, it looked distorted. The e-gift card implementation was not what we discussed at all, not user friendly and called a "coupon". I had to spend another 30minutes with them to pull up basic e-gift card examples myself because they hadn't done the research. Even after this, they installed another plug-in which still isn't clear for the customer on where to enter the gift card information. I was told by John that I should do "market research" and ask my customers if they can figure out where to enter the gift card information. The text implementation on the other hand left my site distorted and I had to pay someone else to fix it.I asked Creative Eye Q for a refund and they refused saying that they completed the job. Laura didn't respond to me after I texted and called her. John just said that the job was done when it wasn't. I ended up paying someone else to fix some of the issues that Creative Eye Q created on my site. Sadly, for a small business like me, working with Creative Eye Q was the worst decision. My advise for other businesses is to go with someone that can do the job accurately before you pay them. If they ask you for payment upfront, it can possible be a red flag and you might end up in a situation like mine.
Feedback:
Creative Eye Q did a wonderful job with my website. Not only were they courteous but they were detailed every step of the way. John was great with the technical aspect of the site and Laurie did a good job with the eye captioning images. There is a lot of work that goes into creating a website but I learned a lot and my healthcare consulting website looks a lot more professional now than before. There prices are reasonable and they even showed me how to update my appointments as needed. Big Thanks to Laurie and John!
Feedback:
Creative Eye Q did a great job with building and marketing our website. We would highly recommend them for your website and marketing needs!
Feedback:
Creative Eye Q. Took my vision for a website, and made it a reality. They were easy to work with, had some innovative solutions for the problems we faced along the way, and even suggested some extra features that I loved, but would not have known about to ask. Thanks Laura and John.
Feedback:
The thing I like most about CreativeEyeQ is their customer service, specifically, their level of involvement and responsiveness when it comes to communication. They are actively involved in and contributing to our team meetings on a weekly basis. And are always available to speak with me whenever I call …… which is often and at random. That's a BIG ONE in my book!
Feedback:
Creative Eye Q has done a great job consulting with us on our online marketing needs and is very prompt in resolving our technology based issues. We have been using their services for over 5 years and highly recommend using them!
Feedback:
We needed a last minute video and were kind of in a bind. Even though I knew creativeeyeq is usually someone you need to book up in advance with I thought I would call and take a chance. Luckily they had a pocket to squeeze us in and did an amazing video for our Spa Monalisa Wellness. They are a great team to work with, always having wonderful idea's and a joy to talk with. They truly listen to what you need and strive to give you more than you thought to ask for. I would use them again in a heart beat. Monalisa Wellness Center and Spa
Feedback:
"Creative Eye Q solved two of my biggest problems with my previous hosting compnay (Yahoo): 1. Yahoo was charging $12.95 a month and Creative Eye Q was able to host my website for half the price. 2. Front Page Extensions stopped working on my site when I was hosting with Yahoo. Creative Eye Q's technical support team was able to provide a solution with their hosting which allowed me to use Front Page with my website. I would highly recommend anyone to host their website with Creative Eye Q!"- Larry
Feedback:
I have worked with Creative Eye Q on several occasions and just love working with John and Laura. They are attentive to detail and really put their hearts in their work. It has really been great to call them for any of my art and technology needs, from shooting a video and editing it for me for my speech at the Rotary Club, to trouble shooting any computer challenges that I have had. They did an outstanding job and were prompt in getting back to me. Finding a company who is consistent in the quality of their work with great communication skills is something that I have found is hard thing to find in the computer industry. I felt taken care of and that they understood my urgency in having my computer up and running. I would recommend them to anyone.
Feedback:
Creative Eye Q is a progressive company with cutting edge ideas, services, and talent! They are a great company who has an eye for visual design and provide great out of the box type consulting and design solutions!
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