Creative Visio...

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Creative Vision Studio, LLC.

Positive Review

October 17, 2014

Reviewed on Oct 17, 2014

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Our switch to Bankcard Pros CRM/MCA was a completely service based decision. Dealing with our previous vendor for so long was a constant battle to correct their mistakes with our reporting and database for many years. You would not believe the (documented) nightmares I have been through and the obstacles he’s created to overcome those nightmares. There were many instances when I had to show him corrections in his work and I don’t think his ego took kindly to it. He would argue and cause a tremendous stir for a few weeks, but then eventually make the corrections. We have lost many, many sales reps along the way as well as having our integrity questioned by many in the industry – because many felt we were purposely altering our residuals and merchant hierarchies to benefit ourselves: completely false. I am pleased to no end to begin a new relationship with a company (Bankcard Pros CRM/MCA) who has a fully functional product.

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