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Last Updated May 1, 2024
Client Reviews on cycleurope.fr
-
- 1.4
14 Reviews
Feedback:
(Translated by Google) This company is very badly polite and hateful because I will never buy anything from them! Big badly polite when they are in seminar! Shameful(Original)Cette entreprise est des plus mal polie et détestable de ce fait je n achèterai jamais rien qui vient d eux ! De gros mal poli lorsqu ils sont en séminaire ! Honteux
Feedback:
(Translated by Google) I gave an electric bike in the month of July and still no news of my bike we are in October I will not buy this brand savage disastrous(Original)J ai donne un velo électrique au mois de juillet et toujours aucune nouvelle de mon velo nous sommes en octobre je n acheterai plus cette marque sav désastreux
Feedback:
(Translated by Google) Cycleurope is the manufacturer of Peugeot bikes.I invested in a bike Peugeot T01 3200 € TTC to have a reliable way of moving. I was driven by the desire to buy French, even if it means paying a little more. To begin, the bike was not delivered on time (2 weeks instead of 5 days). The customer service being nonexistent, I spent 2 weeks without knowing where the bike was!I managed to find the coordinates of the network director cycleurope on Linkedin. He transferred my email internally and someone deigned to answer me.At the first puncture (1000 km), my bicycle dealer pointed out to me that the original Vredestein Perfect E anti-puncture tires (3 mm thick, 20 € / piece) were not designed for an electric bike. 25 kg. I had everything in Schwalbe Marathon plus tires (8 mm thick, 45 € / piece). It's a shame to scratch on a bike of this amount. As my grandfather said, "we do things right or we do not do them".Too bad that Cycleurope is so unprofessional.(Original)Cycleurope est le fabriquant des vélos Peugeot.J'ai investi dans un vélo Peugeot T01 à 3200 €TTC pour avoir un moyen de déplacement fiable. J'étais animé par l'envie d'acheter français quitte à payer un peu plus cher. Pour commencer, le vélo n'a pas été livré dans les temps (2 semaines au lieu de 5 jours). Le service clients étant inexistant, j'ai passé 2 semaines sans savoir où était le vélo !J'ai réussi à trouvé les coordonnées du directeur réseau cycleurope sur Linkedin. Il a transféré mon email en interne et quelqu'un a daigné me répondre.A la première crevaison (1000 km), mon vélociste m'a fait remarquer que les pneus Vredestein Perfect E anti-crevaison d'origine (3 mm d’épaisseur, 20€/pièce) n'étaient pas conçus pour un vélo électrique de 25 kg. J'ai tout passé en pneus Schwalbe Marathon plus (8 mm d'épaisseur, 45€/pièce).C'est dommage de gratter sur un vélo de ce montant. Comme disait mon grand-père, "on fait les choses biens ou on ne les fait pas".Dommage que Cycleurope soit aussi peu professionnel.
Feedback:
(Translated by Google) Impossible to have an answer at home. It's just intolerable for a French company !!(Original)Impossible d'avoir une réponse chez vous. C'est juste intolérable pour une entreprise française !!
Feedback:
(Translated by Google) the only good thing is that was a bike company(Original)la seul chose positif est que s'etait une entreprise de velo
Feedback:
(Translated by Google) Bad service, much too long. We make fun of the world! Go your way. Still a great professional!(Original)SAV déplorable, beaucoup trop long. On se moque du monde ! Passez votre chemin. Encore un grand professionnel !
Feedback:
(Translated by Google) CATASTROPHIC SERVICE ..... concerning the design of the bikes, the assembly / settings of the bikes in the factory, it is NI DO, NOR TO MAKE !!!!!! The deadlines are too long !!(Original)SAV CATASTROPHIQUE..... concernant la conception des vélos, le montage/réglages des vélos en usine, c'est NI FAIT, NI A FAIRE !!!!!! Les délais sont trop longs!!
Feedback:
(Translated by Google) satisfied (Original) satisfait
Feedback:
(Translated by Google) On our first outing with my electric bike 4 years ago the failure appeared in strong heat and since nobody is able to repair it. So no business.(Original)Dès notre première sortie avec mon vélo électrique il y a 4 ans la panne est apparue par forte chaleur et depuis personne n ' est capable de le réparer. Donc entreprise nulle.
Feedback:
(Translated by Google) Null, archy! After-sales service that neglects its customers. I find myself victim of their incompetence .... And he does not answer the phone(Original)Nul, archi nul !!! SAV qui néglige ses clients. Je me retrouve victime de leur incompétence.... Et il ne réponde pas au téléphone
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