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Client Reviews on *#$%//./datadata/
Feedback:
Long Wait. And The People Were Rude. However I Will Say On My Last Trip The Lady Was A Little Nicer And More Understanding. It Took 3xs Though To Get Right. They Want So Much To Just Get A Card.
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It takes a long time.
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Wednesday they are open from 9am - 12pm, this office is not tu busy, and the staff is very attentive.
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Can't even get a call to go thrue to as ofice
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Have to wait to long
Feedback:
This place was wonderful. I️ drove from the Omaha office after being in there all of 15 minutes with rude security, unprofessional workers, and just an overall ran down place. This was my first time going to the Social Security office, and only needed to change my name. After researching this office in Council Bluffs, I️ decided to take my chances, and it was the best decision. I️ was looking at waiting over 2 hours at the Omaha office, I️ walked into Council Bluffs office and it was only 3 people there.Even had to drive back home to grab more documents and come back, and the place was still empty 3 hours later. This is where I️ will always go if I️ ever need to visit the Social Security office again.Kudos to the Council Bluffs, because the Omaha office needs to be evaluated.
Feedback:
You got 8 windows a lobby full of people and one person working. Come on seriously. -_- ridiculous get it together. Geeez
Feedback:
The security guard was pleasant but the customer service guy behind the glass (A1 at 11:50 am 7/30/19) looked miserable and was uninterested in helping as he straight up lied to me to avoid doing minimal work that other people with the same job title have done. Stay away from this place at all costs. There’s other locations where the people actually care about their job.
Feedback:
6 available windows and only 1 actually being used to help people. Absolutely ridiculous. At least the security guard was nice and courteous.
Feedback:
Since I was approaching 62, I came to apply for early SS benefits. I had questions about my benefits, especially about the limits on earned income and penalties. The gentleman was very courteous and answered all of my questions. I could not commit at the time until I was able to confirm with my workplace that they could reduce my hours to stay below the earned income limit, which they did. I came back a second time to apply and was waited on by a very nice young lady who treated me equally well. Overall, it was a very good experience.
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