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Client Reviews on dealerauthority.com
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Thank you Brian and Brianna for all the work you guys did to get us in a new car we love our new 2017 Kia Forte
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They made it easy to buy a new car
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While I had a fun and and energetic when I got to the lot, and enjoyed my time there, I can only rate 2 stars because I went to the lot under false pretenses and flat out lies. I’m really disappointed in the dishonesty involved in getting me Down to the lot. After several months of no contact from Brian, I received the following messages: “Trisha, great news! I got you approved through multiple banks!!! -Brian @ Hyundai.” “my boss just told me that we have multiple approvals for you finally! I don't know the details because of privacy laws I can't pull them up. But, I do have multiple green boxes from the banks that say approved. When can you come out?” “Well we wont know down payment and monthly payments until we have a signed credit application from you.” “All I know is that it is under $400 a month, and I don't need any money down. Boss won't let me do the whole e-mail thing. Said you need to come in to narrow down your options on what you want.” I was told my approvals were no mo Er down, trading in my van, which I had previously sent pictures of, and was approved for a Santa Fe, under 400$/ mo. After 500 down, a co-signer, I got an Elantra for 582/mo..... I am very grateful for my new car, and I do like it tho I don’t at all appreciate how it happened or my monthly payment. And i will likely never do business there again, or recommend Taylor group to any friends or family. Honesty and integrity are priceless to me.
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Rich did a fine job of getting me what I want.!! Nice, helpful people.
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Do not trust this dealership to look out for the customer, they are only interested in making a profit and the bottom line. They will take advantage of those who don't know better. The salesman and the finance people are dishonest and omit the necessary information that some of the customers are too naive to ask. Look over your paperwork with a fine tooth comb and take someone with you who knows what they are doing!!! BEWARE!!!!!!!
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Dirty sales tactics, said they were paying off my loan but ended up tacking it on to my new loan. Told me I would be able to refinance for a better % with my credit score (780). That was a lie, cant do that because of all the negative equity brought over from the first loan they were "paying off". Trust me dont shop here go to lariche in town.
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Great people to deal with. Very helpful with my situation
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I have been turned down at other car lots! With no luck I was a little skeptical! However I had come in contact with Morgan (kyles assistant) and she assured me that everything was good to go, after prolly 2 weeks of being in contact we went to the car lot! Very nice atmosphere, everyone was very nice! Kyle was our sales person. Both Morgan and kyle was honest with us the whole time.. Kyle kept up dating us, asking if we needed anything. All of the workers was very nice! We left in a 2015 Mitsubishi outlander sport!! Very greatful for kyle and his assistant! Thank You to you both for everything you did for us! I will recommend to friends and family!
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My wife and I bought a car on Sat.,Kyle Mansey was our salesman. He was the best,no pressure, pateint,real nice guy.
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I bought my dream vehicle from Taylor Hyundai in Findlay Ohio.The sale ladys name was Amanda she was very understanding and helpful .Couldn't be happier,.I would recommend the dealership and sales lady Amanda to anyone.Thanks again for completing my dream.
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