Client Reviews on Driveguys PC, Apple /Mac, Jupiter computer repair

    • 4.8
  • 51 Reviews

Most helpful positive review

0 people found the following review helpful

By Nicholas Ross Oct 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Anthony Mendoza Oct 18, 2019

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Feedback:

Kevin put a new hard drive into my macbook after I got it on eBay and turns out that it had a bad drive. He got it done quick and for a pretty good price. He called me the night that I dropped it off(About 6) saying that it was done and that he was heading home from work. I had mentioned the neigborhood that I was from and he offered to deliver it for free since he lived close. I accepted. He has my business for life 100%

Feedback:

08/6/2018Kevin has held to his word. Come to find out the issue was a miscommunication. Kevin was patient and diligent in helping me get the refund he had promised. Kevin held his word and got me my refund. Thank you Kevin. For now I must rate Kevin at the lowest possible rating.Kevin has had my laptop for almost a month and a half now. The last update was that he sent it off to another company. He never called for authorization nor did he contact me at all. I have had to consistently call and follow up to find out the status as he never returns calls. I asked for a refund and my property back and have not been able to get a hold of Kevin since. If he returns my calls and.my property in the same manner I brought it to him in I will surely update and change this review. For now.... It seems he is scamming me for $600.00 but I will wait to see if he returns my calls.Update 7.25.2018. After 1 month of trying to obtain my hard drive Kevin had promised a refund of $420.00. I had to drive to his shop on Saturday to obtain my equipment and have been given a story about the $420.00 refund he has now lost.Kevin is refusing to respond to any emails or voice mails regarding a refund he owes and promised. I've only asked Kevin to stick to his word and refund the 420.00 since after 2 months of holding my equipment was unable to salvage the memories or info. Kevin agreed to refund 420.00 and is now unresponsive... . Be very careful dealing with this company and Kevin. My next course of action is to contact the Better Business Bureau as Kevin is no longer operating as a trustworthy business. Buyer be warned!!!!

Feedback:

Thank you Kevin for All your help. I am am happy with your fast service.

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These guys know their stuff! Always helpful and quick to the punch.

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A blessing to have help from Driveguys to save my data ! A++

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I have used Driveguys for 13+ years.Always prompt service and awesome communication.

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Great work!

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Always FAST and HONEST. Never a problem in12 years that I have been using Driveguys! Highly Recommend Kevin and his team.

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EXCELLENT! Quick response. Same day returned. Very Happy with Driveguys

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Great Job on my Apple Macbook Pro. Very Happy. I recommend highly.

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