Client Review on Eagle Point

Feedback:

I called them for technical support on software they sent me, and the guy on the other end, Scott, googled everything. I confirmed that I called for tech support and the tech support expert was googling the answers to my questions and he told me "you can just google it if you want". It was my wife who figured out how to implement the software, so I began to wonder why I even called for tech support. Initially left a one star review. The company reached out to me to try and work it out. I'm glad they wanted to work toward a solution, so bumped up my review to 3 stars.