Client Reviews on Elrod Glass

    • 4.1
  • 41 Reviews

Most helpful positive review

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By Carl West Oct 17, 2019

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Most helpful critical review

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By Tabby Ebert Oct 19, 2019

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Went to get a chip fixed and they cracked my windshield. They returned my money but I’m left with a cracked windshield I need to replace.The two inch crack they made became an 18” crack the next day. I drove around almost 3 weeks with the chip and no crack ever happened until I took it in to Elrod to get the chip fixed.

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Exceptional customer service, great affordable price, great work all the way around! Would highly recommend!

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Excellent work....

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Great friendly service! I would recommend them 100%!

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Our new camper was struggling to stay cool during lake trips. The patio door was directly in the sun even with the awnings extended. We met with Elrod Glass about options for heat reduction tint for the camper windows. They explained the different types of tint and the heat levels they reduce. They assist in the selection and scheduled install. Was done in a couple hours and our next trip to the lake proved a significant heat reduction inside. The AC was able to work normally and the comfort level raised significantly. I'll be looking to treat my home windows next. Thank you!

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Owner did not hold up to the lifetime warranty. I dropped my car off to have the driver side window done after I had it replaced from being cracked. The original tint job was from 2 years before and had crinkles and bubbles in it. employees said they would re-do the whole car under warranty, when I was called to pick it up i was informed that the owner had said that I waited to long and they would not re-do the whole car. I asked to speak with the owner but he was not in at the time. requested that he call me. a week later i did not receive a call, i called them again and requested that he call me. the next week after that i called again and asked for his cell phone number but was told that they could not give that out. below is a picture of the window that was most recently done. I will not go back.

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Had my new Cruze tinted. Very good work with a life time owner's warranty on my window tint!

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They did an excellent job at fair prices and fast

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I see why Allstate insurance will not recommend. Totally scratch up my paint when installing the back glass. Had to go back because they didn't connect the defroster. Had to go back twice because air was coming back thru the back glass. Still sucking air, dust, and exhaust into back glass. Now they are blaming it on prior damage....what! I didn't have any problem until they messed with it. This was the second time I had glass replaced here. The first time it was installed right but very greasy and took three cleanings to get it cleaned. I will never ever go back. If your insurance don't recommend don't use them.

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