Exclusive Engravings
Client Reviews on Exclusive Engravings
Feedback:
Top 10 worst consumer experiences in my life.We are talking engraving a flask. A job for someone with the acumen of a community college graphic design degree interning after their sophomore year, looking for work....From start to finish the customer service was abysmal. Their computers weren’t “working”. They couldn’t bring the design up on the computer for us to review. I gave them the benefit of the doubt, but today realize it had to have been user error driven. Despite our snafus, we decided to put our blind faith into exclusive engravings to get the simple job done. We double and triple checked her spelling on the last name we wanted on the flask, which to for any self respecting shop owner, should be enough.Okay, the hard part is over I thought. We spent the last hour aiding her through her own design program to get the result we wanted. Time to pay, this should be easy. Of course, it was not and they couldn’t take care. Fortunately we had cash and paid, but they couldn’t print us a receipt.Fast forward to day of pickup. I’m excited to get the flask, which is a gift for Christmas, with little time for error. I open the box and the last name is spelled incorrectly. Not even close. My guess is she never saved the design, forgot how to spell the last name, and guessed. Seems a lot easier than picking up the phone, calling my number (which she had on record) and confirming the spelling? Then again, that’s why law is written for “the reasonable individual”, not all of us are reasonable. Exclusive engravings agrees to do another one for us.Fast forward to the second day of pickup. We were told the flask would be ready that morning. At noon I walk in and was told it was not complete, they were having “technical difficulties” in the back. I explained that I was leaving today and needed the flask in the next 30 minutes. They scrambled and sure enough were able to rectify whatever self inflicted difficulties they had in the back. I opened the box, elementary job complete, and turned to walk out. I was stopped, and told that I had to pay, again. Now, google reviews is not the forum to document the conversation that ensued. Needless to say, I did not pay a second time, and will never enlist exclusive engravings services in the future.I would suggest you not as well
Feedback:
I ordered two flags for a mil-to-mil couple retiring from the military. Exclusive Engravings did a phenomenal job. I was so pleased I posted a photo of the two flags on our female veterans fb page. Exceeded my expectations.
Feedback:
Great service and work done on my knife! Will definitely be going back to get my firearms done !
Feedback:
Excellent service, friendly folks, military and can do spur of the moment project. Definitely recommend!
Feedback:
Had an item made for an outgoing guy for PCS. Kinda came in last minute and they were able to rush it and have it ready for presentation to the outgoing soldier. Will use them for future items!
Feedback:
I’ve nothing but a great experience with these guys. They are very cordial and professional. All products are produced in a timely matter and to the specs in which you requested. They can engrave just about anything. So if you’re looking for plaques, t-shirts, hats or anything to be made for you or someone you know. This is the place to go.
Feedback:
A placed my order for a personalized coffee mug from the UAE. When I received the article I was amazed at the quality; it really exceeded my expectation. Thank you.
Feedback:
Exclusive Engravings is a great company, that is Veterans ran with great customer service skills. I have personally ordered from this business several times (plaques, mugs, t-shirts, name plates, knives, engraved items, etc), you name it they do it!! They are very quick with great quality service. Being prior military when it comes to plaques they are in top of their game. They went into great detail with their work. All the plaques are with the owners, so photos are unavailable at this time. Exclusive Engravings is a great business and I more personnel go to this location!!
Feedback:
Waited all week, for my item to arrive (very happy) but, only to drive all the way across town, to get here , before the closing time (which is listed as 12-4 Saturday’s) I arrived at 3:22. No one is here. Very disappointed, to say the least. Closed on Sundays.. Oh yeah, and they are closed this Monday for Presidents Day. Go figure! I needed my item done for Tuesday.
Feedback:
Outstanding experience from start to finish. I had a sword engraved (sheath and blade) for a farewell gift. The job was extremely well done, exactly what I asked for, and at a good price. The engraving was completed two business days after I dropped it off. I will definitely use this business again.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
