Client Review on Grovetown

Feedback:

I ordered pan faces for a sign from Finuf. I had my graphic designer send the files and artwork that I wanted for my sign, which is the same artwork we use in all of our signage.Rick the sales rep told me that they recreated my design and I told them no, do no recreate it, only put exactly what I sent them. He told me that they knew better and they had the experience to know what's best. I told him again that I wanted my exact design and company logo on the sign. When they installed the sign, it was not what I sent them and he gave some excuse that they had to do it their way, with no regard to what I wanted and I am the paying customer. When I told him that the sign was wrong, he insisted that it had to be done that way. What I wanted was not up to their interpretation or opinion. I was paying for production and installation.Chris Connor