Client Reviews on First Call Computer Solutions

    • 3.9
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Brian Harmison Feb 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Montana Moments Oct 18, 2019

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Feedback:

I worked for First Call for the better half of a year. I enjoyed my time with this company as they place a tremendous amount of value into their employees as well as their customers. I left First Call to pursue a different career opportunity and during my transition I was treated with respect from my colleagues across the board. I highly recommend First Call to anyone seeking better solutions to IT and/or websites. As somebody who no longer has any ties to this organization, I confidently believe that they bring the right approach to business. Old school Montana values are alive and evident in how they take care of customers, employees, and the local community.

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A good company for your networking needs

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The business I am happily employed by has used First Call for web design and some support in the past. They are very overpriced compared to other local companies and the quality of work is about what you'd expect from your tech savvy younger family members.We found there are other options, such as Gecko Designs for websites or Univision for PC support. There are many, many local companies that provide the same services and I have had better luck with the competition.

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Excellent team and great service!

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A IT Service provider that genuinely cares about their clients. Professional and reliable!

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First Call is extremely professional and they offer timely and excellent customer service. Missoula and the surrounding communities are happy to have such an excellent IT service!

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They charge insane prices for basic services and are generally average or below average at best at what they do. Some employees are very talented, others are useless. The sales team will place massive markups on equipment and always bids very high on labor intensive projects. The management and ownership are more concerned with lining their pockets than anything else. Average pay here is $10-15 an hour, when the lowest hourly rate they charge is $125. Notice that the only 5 star reviews are from First Call employees, or employees of BASS Accounting, which is a directly affiliated business partner.

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The support team is awesome!!! I had a business problem and the solution took the combination of 3 Office 365 apps working together to solve. First Call was able to deliver. I recommend them above the rest. Thank you!!!

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I love being able to speak with someone local. Highly recommend.

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The staff of First Call are amazing. They have always been there no matter the issues big or small. They work with you to resolve the problem as fast as possible. They are friendly, kind and caring. When I call they see it is me and say Hello by using my name. Thanks gang for everything and here's to a great continued relationship.

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