First Impression, Inc.
Client Reviews on First Impression, Inc.
Feedback:
Love these guys! Leslie is super helpful and even sent me a template for Indesign so I could design a business card and a coaster.
Feedback:
First Impression: Prompt response with great price quote! Final Impression: Slow to no response to all emails after the first. When we call, super-friendly receptionist, but slow to no response from Terry. It’s been a week since project was ‘completed,’ and still haven’t heard back about why:- final product has a bleed trim a full quarter inch MORE than promised, affecting design;- mysterious $20 added to final bill – over and above quoted price and previously-articulated extra fee for trim;- despite a pre-job discussion about ‘overs,’ we only received about 420 out of the 500 copies paid for.We really wanted to be happy with this choice. Only expected what was explicitly communicated by Terry. Did not deliver on his word. Very, very disappointed.
Feedback:
Showed up at 830am begging for 50 2 sided color copy flyers with zero bleed edges. Terry had it done by 11am that day. That's practically a miracle where I come from in the printing business.
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