Major Clients:
Confidential
Revenue:
$1 million - $3 million
Year Founded:
2013
Pricing:
M
Fulltime Employees:
15+
Primary Services:
Web Development
Active Clients:
20+
Client Retention Rate:
90%

Major Clients:
Confidential
Year Founded:
2013
Fulltime Employees:
15+
Active Clients:
20+
Client Retention Rate:
90%
Revenue:
$1 million - $3 million
Pricing:
M
Primary Services:
Web Development, Web Development
Secondary Services:
Social:

About - Frontier Communication

3027 Marina Bay Drive, | League City, Texas

Frontier Communication Reviews

Helpful (0)

Chelsey Clark

1 contributions
0 helpful votes

Negative Review

June 21, 2019

Reviewed on Jun 21, 2019

Overall Feedback:

Worst customer service I have ever experienced. Haven't even managed to get the router to work despite 4 different calls to tech support and being on hold for a total of 6 hours! 3 different customer service reps put me on hold and then never came back to the call. I waited over half an hour each time. Each person I have managed to speak to could not help me and simply told me "I don't know why this issue is happening but I can transfer you to someone else" at which point I get left on hold endlessly and no one else ever picks up the call. I have not used one second of their WiFi service, yet when I decided to tell them I want a refund and a return kit for the router, they said my service started over a week ago (I just received the modem today!) And I would be responsible for the full months bill. I don't know how they manage to have customers at all. Totally a scam!

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