Client Review on Fusion Studios: Clare Liming PhotographyRohrig Video

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We hired Fusion Studios for our wedding this past year and while I can tell you that we were pleased with the final product, we were not pleased with the communication and turn around time. Our wedding was early September 2017 and we did not receive confirmation that the entire package was complete and ready for pick up until late January 2018. Nearly 5 months to receive the basic video/photo package (with one hour of extra time added) is way too long in my opinion. The first time I asked for an update, I was told to wait to hear from them. Continuous follow up attempts were met with weeks of silence before receiving a response. I was told this was most likely due to miscommunication on their end between the photographer and videographer. The photographer said she had everything ready for several weeks, but what good does that do if nobody contacts me to tell me? She also told me that my request for updates slows down the process for everyone. This was infuriating and I deserve every right for an update when I had paid for the service. Especially considering it took nearly 5 months! Anyway, the lack of professionalism in response time ultimately led me to regret my decision in hiring this company. I do not typically post reviews, but I feel that future clients should be aware of these issues.