Client Review on G2 Graphics
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Must Read!!! Grab some popcorn and read along.Simple, stay away!!! Especially from the lights of worker named Michelle has no common sense/customer service whatsoever. Those glasses ain't fooling anyone. She has made my experience at G2 a BIG disappointment! When i walked in they knew i was there but didn't ask me if i needed help, waited about 10 minutes before they came out from the back, all i hear is them in the back messing around talking about God knows what. I had a logo designed here and when finished I wanted to print my company logo on two shirts, & clearly told Michelle that i wanted them printed on the right side of my shirt & must add i emailed them this exact information. I called them to print my shirts and she said it would be more expensive due to the fact that it had a lot of detail, so their designer would take some color off to make it less expensive. No call back from them, i called 4 hours later waiting for the designer to be done with it and she tells me that he had left home for the day. After that she tells me like if she was just about to call me back like "Oh i was going to tell you if you wanted to print them like that how it is" & I asked her what was the price difference and she ends up telling me its the same price anyway. I didn't say anything, told myself like wow okay what was the whole point for designer to take off some detail & wait more than 4 hours. Anyway so i said okay lets print them like that. So they printed my shirts and when i picked them up, the print was on the left side. Her response was "Oh, well it's standard on the left side for company logos, unless its requested to be on the right side." I was like ok like i didn't request it. Whatever so i left it at that again, they were already printed on the shirt, so in reality there's really nothing i can do i guess.I asked when they would be ready and Michelle told me she would call me when they're ready. For the record she never called me at ALL not once did she reach out to me. I showed up before they closed had me waiting for 15 minutes and brought me my shirts. After that i was done with them, as far as doing anymore business. I emailed the designer for the file of my logo and he said that it would be a $40 fee extra to take the whole file from them. I get to the store to pay the $40 but guess whos there again, Michelle. She starts telling me that it would be $150 fee to get the file, after she stop talking her nonsense, i told her that i talked to the designer & he said it was $40 and her response was just "oh ok" & continued to add more gibberish after that lmao like wow really trying to do me dirty.Paid the $40 i had her email me at 2 different email accounts and she also put the file on my usb stick i get home to check my usb, file isn't there & i didn't receive my 2 emails that i should have gotten. I called G2 talked to Michelle again, she got my email wrong when i clearly spelled it out for her & the designer already had my email on file since we were emailing each other over the design of my logo. I also must add that after all this i tried talking to the owner (Fabian) but the workers made it seem like he the president of the United States saying that he's busy like okay lol I confronted Michelle on the phone and let her know everything i wrote in my review & she just made excuses on excuses.
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