Client Reviews on Global IT Communications, Inc

    • 4.9
  • 8 Reviews

Most helpful positive review

0 people found the following review helpful

By Dayna Tims Apr 18, 2019

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Most helpful critical review

There are no negative reviews on Global IT Communications, Inc

Feedback:

I’d been limping along, creating and updating my website on a platform that was not easy to navigate. Add in the fact that I’m just not very good at that sort of thing and have even less patience. I started researching web design companies and was again pretty intimidated by the process. Intimidated by the prices I was quoted and intimidated by all of the technical language. I finally reached out to Global IT. When I spoke with Jayme she “got me”. She didn’t overwhelm me with a lot of jargon. She listened to me and my needs. The entire process was painless and seamless with regular check-ins on status and preferences. She gave me clear direction on what I needed to do on my part to ensure the functionality that I requested was built. I couldn’t be happier with the end product. The cost was reasonable and the service was exceptional. Global IT embodies a no pressure and relaxed atmosphere while also driving for incredible results. If you’re looking for technical services and support of any kind, I couldn’t recommend Global IT any more highly.

Feedback:

Have used this company for (2) years and they are always prompt to problem solve any situation. Highly pleased with their service

Feedback:

GLOBAL IT is terrific from the installation through using the service. Scheduling an appointment was incredibly easy. They actually gave a 1 hour window so you don't have to wait for hours like you do for Comcast. Their service is also phenomenal. We previously had Comcast and often suffered from slow connections during peak evening hours. Now, we get service from GLOBAL IT that ranges anywhere from 200-500 Mbps and has not once had a buffering issue. It's awesome. Stop reading and go sign up!

Feedback:

Our company managed 30,000 sq ft (3 stories with basement and very thick double walls plus concrete cinder block) house in Beverly Hills with 1.5 acres or backyard. The homeower always complained spotty and slow internet access (with TP Link commercial 25 WiFi access points). Full signals but very slow internet access, always disconnect when moving between access points) plus no internet access in the backayard. We called Ubiquiti Networks and they referred us to Global IT (their preferred service partner), talk to Tony (owner) and he give us detailed proposal that covered the 3 stories house plus backyard.The installer and network engineer are very knowledgeable. They are Ubiquiti Networks Certified installer. They worked very clean, traced all wires and install access points in areas to cover the whole house. These are the itemized product that Global IT installed:- 20 UniFi AC in wall for all bedrooms- 9 UniFi AC LR (long range) and AC HD for hallways and common areas (gym, parking garage, spa and home theatre)- 1 UniFi Mesh Antenna for backyard - (2) UniFi 48 ports 500 watts PoE managed switch At the end of the job, the owner of the house are very happy, they have High Speed (with 70 guess when they have party) internet without any dead spots in the house and backyard. Global IT also managed the Access Points via cloud to make sure everything are working as suppose to be and balanced the load.

Feedback:

We have partnered with GLOBAL IT for over 10 years and have thoroughly enjoyed our professional relationship. The staff at GLOBAL IT is ready, willing and responsive to our every need. Their impressive growth trend is clearly the result of a results driven company who has never forgotten the importance of the personal touch.

Feedback:

Global IT has been our DIA provider for over 4 years and our Cloud and Managed IT provider for 2 years. Since we have been working with Global IT our infrastructure has stabilized and our network is secure. Global IT handled an office expansion for us with no issues. We highly recommend their Managed IT services because they provide hands on support. All calls go direct to a certified engineer and trouble tickets get resolved quickly and precisely.

Feedback:

Global IT has the most professional group of Internet marketing individuals I have ever come across. We would highly recommend Global IT for any PC or Networking setup and maintenance, as well as any social media marketing your company may need to be taken to the next level!!Thank you for all your continued support

Feedback:

They are the best IT service provider I ever came across. Very prompt in resolving problems and getting my requests done within 24 hours!!!

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