Grove Technologies
Client Reviews on Grove Technologies
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I've worked with Jon Brown for over four years, and he is a highly capable and very dedicated professional. There's never been a challenge he wasn't able to solve. Grove Technologies values their clients, and I would strongly recommend this firm to others.
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Hands down the best decision our firm has made this year. Grove Technologies have been instrumental in restructuring our internal network and helped resolved a whole host of issues that have plagued our firm for years. They developed a relationship with our design and engineering software developers and helped reconfigure our network and equipment. In a short period of time we've seen a dramatic improvement. Their response time has been incredibly fast and typically they are halfway to a resolution before we discover that there is even a problem. Very professional. I highly recommend them.
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Jon and his team at Grove Technologies are the best! They're knowledgable, communicative, and always able to solve our technology problems. We love them!
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After a complementary consult about a year ago, I came back for a few hours of service to update my personal/business laptop. Well worth it and I appreciate the level of attention and detail they provided me even as a smaller client. Thank you!
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Jon and his team are absolutely wonderful to work with. Instead of saying "thats not possible" they will ALWAYS find a solution to our problems that fit our needs and budget. They go above and beyond to ensure we are happy, taken care of, and operating efficiently. They are always on-time, professional, and communicative. I can't recommend them highly enough.
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John and his team took the time to identify issues on my IMac as well as my wife's MacBook. He showed up on time and cured the issue, hopefully extending the life of my machines for a few more years. Thank you again for your help.
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Mac Gurus has been an amazing resource for our company. With fast, efficient service, they have been amazing to work with!
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I'm a Mac support professional. But I needed help with a Snow Leopard Mac XServer. Jon was helpful, professional, prompt, and followed through. Plus easy to deal with and pleasant. Because of his extensive prior experience with similar hardware & software, we were able to resolve this issue quickly - far, far more quickly that I would be able to without his help & expertise. I'm happy and will be a repeat customer. The problem we resolved today had to do with the problems after changing the IP number of an XServe running Mac OSX 10.6 Snow Leopard. OD becomes uneditible, and you can't add nor change new users in the WorkGroup Manager until this is resolved. Jon knew some unpublished, undocumented commands which fixed the problem. Apparently the only way to get those commands was to wait on hold with Apple support for hours at a time - which he said he did. I'm sure that Apple support is no longer available for an older OSX such as 10.6 (10.11 is current at the time of this writing) so I'm even more grateful that Jon has great notes & is willing to help.
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The name says it all. Mac Gurus have an incredibly deep and expansive knowledge of all things Mac. The service is prompt and resolution is typically quick. Even on the most challenging of issues, the techs at Mac Guru have a thoughtful plan of attack with multiple back-up options in case the first attempt doesn't pan out. They've come to my aid on many an occasion and I wouldn't consider using anyplace else.
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We called the Mac Gurus to have them do a free problem prevention audit, and were so impressed with how thorough they were that we decided to hire them to run a training class for our staff. They taught the class to a group of 15, and I think it really had a positive impact.
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