Client Review on Guardian HomeCommunity Services

Feedback:

Very disappointed with this agency. When they first day down with us reviewing the needs we had for our family member we were assured that the needs would be met. 'All Guardian employees would be trained in the Hoyer lift... And wear scrubs... And be trained and qualified.' There have been several helpers who have come and not known how to use the lift, one came in blue jeans with holes and had never done home health before. Some times the people who come are "on the job training". But what do expect for $10.00 an hour?