Client Reviews on HomeVisit

    • 4.1
  • 10 Reviews

Most helpful positive review

0 people found the following review helpful

By Tom Saporito Oct 18, 2019

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Most helpful critical review

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By Terry J. Aug 18, 2019

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Convenient after hours pick up. I love it

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I use Homevisit for a majority of my print materials, their customer service is amazing. The online chat is awesome, they are quick to respond, always polite.....if you need help they call and walk you through it. I have always had a great experience with Homevisit.

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We exclusively use HomeVisit for all our marketing. From taking quality pics of our listings, to printing our brochures and postcards. We have over 30+ years of real estate experience, and think HV level of customer service and caliber of product is second to none.Thanks very much!-The Martin & Jeff Group

Feedback:

I have just filed a complaint with the Better Business Bureau (BBB) against Kevin Foley and the entire Customer Service Dept for deliberately & maliciously 'deleting' my Paid-in-full photo images in the HomeVisit Manage Listing section (and Not printing my 8-page brochure) after I made several complaints regarding the following:1) I complained about being doubled-billed on the 15th & 19th of July 2019 (invoice #669772 & 667480) for one job; still awaiting Refund that I have Not yet received2) Complained that photographer took images, but failed to upload them All, which were paid-in-full3) Complained that I paid-in-full for ClearView service, but the photographer failed to perform service3) Complained about bedroom image displaying pink'ish; a bad shot of room4) Complained about paying in Full for neighborhood shots, which the photographer failed to complete5) Complained about paying in Full for Condominium amenities shots that were Never taken...And with that, out of spite, all my paid purchases was deliberately & maliciously deleted today (7/24/2019) from my Account between 3:00-5:00 PM by the Customer Service Dept; so therefore, I proceeded to file my compliant of service against this business to the BBB.HomeVisit gets a Rating of 1-star & three (3) P's: Piss Poor Performance!

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They just keep getting better! We have been utilizing Home Visit 4+ years, on time, friendly, and really easy to work with!

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Great quality and amazing customer service!!

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Working with Bryan was a great experience. He and his team are very accomplished and knowledgeable in their field.

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Use Home Visit frequently at my office. Good work and reasonably priced. 3D Tour is excellent.

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This company is not only disorganized when it comes to scheduling, but also has some of the most condescending customer service in real estate. Steer clear of this company and just hire a freelance photographer to save yourself the headache.

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HomeVisit created an incredible portfolio of wide angle professional photographs of our condominium which were featured on RedFin, Zillow and other sites. The photos alone helped generate tremendous number of daily views (and subsequent tours) which led very quickly to a signed contract. HomeVisit is the pioneer in the field and is poised to lead the way of progressive change in real estate marketing. Loved the experience working with HomeVisit and highly recommend their state of the art services.

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