Client Reviews on Incept Results

    • 3.9
  • 23 Reviews

Most helpful positive review

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By Chris Adkins Mar 17, 2019

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Most helpful critical review

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By Shanna B Mar 17, 2019

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Best job Ive ever had!!!

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I love the people there. Megan Hicks is the nicest person I have ever spoken to in life

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If i could put this as a zero, i would. This place is a joke, a family member of mine was HIRED and PROMISED a job and days before her training they called her and said her training has been cancelled and the position was no longer available but would keep her resume on file. That is the most unprofessional action I have ever seen from a company. You cannot promise someone employment and then say you never did. I will be writing more reviews on more platforms to reveal how truly unprofessional you are.

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Work

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Great place to join a team

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Friendly people

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GF worked here years ago. It's still the favorite she ever had

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Wish i could do 0 stars. Nicholas’s review COULD NOT be more true. If you’re looking into working here or wondering if you should work here take this as a sign & DONT. I worked here for a year & like Nicholas had said, they don’t care about you on a personal level at ALL, they care about the business. STRICTLY business ONLY. & not just that. HORRIBLE work environment, mostly girls that are just drama & catty.. IF you do work here you better just keep to YOURSELF. because making friends will get you no where but fired or to the point you have to quit because enough is enough. Mostly everyone does work weekends & on top of that they require MANDATORY extra hours every week that they don’t get enough hours & there’s too many call offs etc... SUPER SUPER unprofessional. Hopefully you come in knowing what you’re doing cause if you don’t, the supervisors will not help, if there is even one around to do so. After a year you’re suppose to get a week paid vacation so if you plan on leaving or think you’re goin to get fired, you better use it since you earned it & they try every single way they can for you not to get it. It happened to me i left & they had said it’s not entitled to anybody after leaving.. Ohio law says otherwise.. & also last but not least if you’re bad with attendance not the place for you because they have a very very strict call off & if you go over how many times you’re allowed they DONT care why, you’re fired. IF you do get a day or some time off you HAVE to make it up within the week before & the week after whenever you’re getting off, you can’t just say i need this time off & get it. you have NO CHOICE, you HAVE to make it up if you ever miss for any reason. You can’t go over the “allowed” times you get “off the phones” for the day. you get like 20 minutes to yourself & then a 30 minute UNPAID lunch & that’s IT for a whole 8 hour day. People come & go so fast you don’t even know everyone there because people will hate it & leave within their first week or two. WORST job i’ve EVER had. EDIT- (((after i made this post , here came 5 good reviews of incept trying to make it seem like a good place. LOL trust me it’s not. might be flexible with your schedule but like i said you have to make up when you miss. unlike most jobs you need a day off you can request to get that day off. not here. If you’re sick & have no points looks like you’re going to work cause you point out you’re fired... they’re saying it’s like family because they are stuck beside the same people every day.. i mean you kind of don’t have a choice, you’re sitting down next to these same people all day everyday so.. that’s all i have to say. horrible horrible company. be CAREFUL )))

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Definitely best company I've ever worked for, I love this place. They care more about their employees than any other place I've ever seen or heard of. The schedule is super flexible, pay is really good, and they offer many extra incentives raises, and bonuses. The CEO has monthly meetings with and is open to taking suggestions from employees. They have many different services avaliable to their employees ranging from insurance, human resources, even to mental health services. Its a family like environment, there are so many caring people here. They're constantly giving back to the community and raising money for different charities. If you're looking for a good company to work for, you'll be likely to hit the Jackpot with Incept.

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Great place to work. Flexible with your schedule if you have kids or go to school. The upper management actually takes time to get to know the employees. This is the first call center I've worked at and actually have had multiple conversations with both Sam and Dave. It really is like another family.

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