Client Review on InventHelp Denver

Feedback:

10/10/18- Today I received a call from InventHelps Compliance Officer, Lark, and she was very understanding and wanting to make things right. After speaking with her and she not only listened, she understood and she did make thing right by picking up the extra fees that we were not awareof. Because of her great customer service I am changing my rating from a 1 star to a 5 star. However, nothing has changed as far a Phil Hunt goes, but, Lark has changed my mind about the overall company. In the future I will call her to see where to go to present ideas as I will not deal with Hunt again. Original complaint-My sister, dad and I met with Phil Hunt several months ago and I waited to write this to see if things improved. Things are not better, but worse. We paid InventHelp around $15,000.00, $10,000.00 we had to finance with interest of course. We have had nothing but problems with the finance company and the patent attorney from the start. When we signed the finance papers we thought that covered EVERYTHING. WRONG! I'm now getting a call from the patent attorney wanting $443.00 more for "filing fee". Every time there has been a problem, and there has been several I place a call to Phil, I now feel that now that he has our signatures and money, he's out, it's not his problem, he doesn't want to be bothered and he has not been of any help AT ALL and pretty much will tell you, "you need to speak to the patent attorney, you need to speak to the finance company." These are companies that InventHelp hired yet he will not get involved to help, in fact he will turn it back around on you. I worked with InventHelp years ago on another idea and did not go through anything like we are experiencing now, Had I, I certainly would not have gone back and after this experience probably wont turn to Phil Hunt with InventHelp with any future ideas, hopefully someone above Phil sees this and calls me so we can get this resolved so I can continue to work with InventHelp in the future, just not with Phil Hunt. I even asked him for the name of his supervisor and he informed me that "he is the district manager of Colorado", as if he doesn't report to anyone. I find it somewhat suspect when you ask someone for their supervisor and they aren't willing to give it to you. I wonder if George knows that this is how they treat their clients. I found my call with him today very disrespectful and condescending. I could even hear him giggling in the background throughout our conversation as if this was a joke to him and a waste of his time.