Isotech, Inc. / KCCoyote, Inc.
Client Reviews on Isotech, Inc. / KCCoyote, Inc.
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Excellent service and installation. The Wifi is great
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Very helpful and friendly.
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Friendly people, prompt service, great product! Reputable!
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Great internet service provider. Great customer service.
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Isotech and KC Coyote have a great team of techs that really know the internet business! They are also great people that love to give back to the community.
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This internet service is very dependable even using VPN. No limits on data either. Works great. Have had it for several years. Also has great customer service!
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Our option was a land line which was very bad. We needed something more reliable so we tried KC Coyote. Yes, on occasions we lose internet but the vast majority of time it is up and working very well. I am happy with my experience with KC Coyote. I think it would be nice if they had 24 hour service. It seems like problems with the internet occur on a weekend night when no one is present. We have used them for at least 3 years now and remain very pleased.This is a followup eight months after that post. The occasional problems with the internet have diminished. They came out and changed the dish to another tower and this helped. We had an issue with our routers after a lightning storm. They helped us diagnose the problem then fix it. This took them quite a while with no charge to me. Still loving the service.
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Sometimes your internet speed will reach what you pay for, but not all the time. During peak hours I never get what I paid for. Definitely better than Centurylink though.
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This place is a joke. We just moved onto a rural lot and asked around to our neighbors to decide on companies to look into and decided to give kc coyote a call. They put our first appointment off for two weeks which was just a discovery appointment to see if I could get service, not an install appointment. (My neighbor down the hill has the service and backs to a wooded area which I told them). Kc coyote didn't show up for the appointment and didn't call. I ended up having to call them to find out what was going on. I was told they could come out one week later due to scheduling. After arguing they agreed to come out the next day. When they showed up I was told they couldn't get on the roof because it was wet. (We have a ranch style home with a low pitch roof and there was condensation, not water on it) they said they'd come back later that day at a time I was unavailable. I called 2 hours after their supposed retry as no contact was initiated on their part only to be told service wasn't available. (Again, my neighbor down the hill from us, backing to a tree line, with no obvious visibility to a tower, has the service while we sit on a 3 acre lot with only three trees.) Needless to say I'm glad I had the bad experience with them prior to signing a service agreement. I can't imagine what kind of customer service they would have provided after they had me on a contract. Called Hughes net instead and got a next day install.
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this is very slow internet. if you're a gamer just dont even consider it.
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