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Last Updated May 1, 2024
Client Review on Ithaca Beer Company
Feedback:
Not great customer service. Brought a big party and was greeted / treated rudely by staff and was told we would not be served by a waiter or allowed to purchase food other than french fries. Not sure if they don’t like big parties at the brewery, but if so they should put that on the website or a sign would have been helpful. Seemed like they didn’t want the business and would rather make room for children than paying adults. Ordered a fry “flight” (it was subpar for the price) and two bottles of the dry rosé which is not at all dry. Various people tried some beer flights which seemed okay but were unaware of which beer was which since the bar staff was “too busy.” Disappointing visit considering other reviews.**Edit After reading a few other reviews I clearly see they do not like big parties so if you are a group of 6 or more people I would find a different brewery to give your business to.
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