Client Reviews on Its 2 Cool
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Very nice place
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I had my parents suprise anniversary . You can bring your own food witch was a plus. great place for event ,the lighting was amazing. I couldn't ask for more .
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Its2cool is such an awesome venue. Mike is awesome, he goes above and beyond to make sure everything is perfect and that your happy and satisfied. He is so helpful and generous. He made my daughter's Sweet 16 a blast. I would definitely come back. If your looking for a venue that will surpass your expectations Its2cool is the place to be !!!
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This place is AMAZING! It's a hidden gem. I celebrated my 50th birthday here and it exceeded my expectations!!
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Amazing place! The perfect spot for an epic sweet 16 with @djjoeydri
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Nice place.
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First time out in a year!
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We loved the place. We celebrated my kids birthday here. The place is well maintained and has activities that would keep a 6 year old with friends busy for 11/2 hrs,post which there was cake cutting.
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If I could give a zero star review of this place, I would. I attended a sweet sixteen birthday party here a little over a week ago. Midway through the event, the owner or someone who works at the place forced the DJ to cut the music off by shutting off the power, he then proceeded to turn the overhead lights on DURING the birthday girl's dance with her father!! After he turned the lights on, he pranced around in front of the guests chanting something about "no payment, no party." Why would he conduct himself this way? If he had issues with the client, he should have taken her aside and expressed privately, or raised the issue ahead of time!!! Not in front of seventy plus guests!! It was outrageous!! He even prevented the contracted 3rd-Party Photographer from taking photographs in the photo booth when there was a long line for photos! I was infuriated and embarrassed for the family! I then overheard him making negative comments about the CLIENT to a GUEST!! Plus, he provided confidential information to multiple GUESTS about the CLIENT!! I was appalled by the lack of professionalism and the truly shoddy customer services displayed by the owner and his staff. I would steer clear of this place if I were you. I have planned many events both in my professional and personal life. I have NEVER experienced such terrible service. I would not use his services if his was the last event facility on earth!!UPDATE: In response to the owners response - I don't appreciate your accusation that I made stuff up. I presented exactly what I and many other people witnessed. I was certainly not the only person who heard you yelling about non-payment, and YES the lights were turned on when the birthday girl was dancing with her parents. You are not the only one who videotaped.
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Awful customer service. The owner Michael was rude right from the start. I went for a Sweet 16 and he didn’t allow enough time for set up. Then halfway through the party he cut the power and demanded payment. Very unprofessional. Wouldn’t recommend this place for any future events.
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