Client Review on joartphoto.com

Feedback:

Jo Art takes pictures for my daughters school in Sayville. I’m not a fan of their customer service or pictures. My daughters first picture was very awkward, they had her head tilted down and she was looking up through her glasses. I had them do a re-take (with out glasses) but it didn’t come out well. I called Jo Art asking if I could return the pictures and get a credit towards the Spring photos they take in school. The man said no, because I “could have scanned the picture” before I sent it back. I asked why they don’t send home proofs to choose from like other schools, but he said that’s not how it works. So much for 100% Guaranteed! NOT a happy customer.