K. Hovnanian Homes Meadow Lakes
Client Reviews on K. Hovnanian Homes Meadow Lakes
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We moved into our home in April 2018. It is now 4 months later and we still can't put in a lawn or landscaping. The final grade on our property failed its inspection and I can't get KHOV to return a phone call or email.During the first big rain after we moved in, our basement, which we paid handsomely to have finished with a bathroom, was taking in water from the outside. Not long after, our basement took in water from a separate location.Our experience with the Design Center was atrocious. Jocelyn was not only oblivious to the fact that exterior lights are upgraded when you select the stone exterior upgrade, but she was absolutely steadfast in her ignorance when her errors were discovered. We also had an expectation of interior lights, based on the books presented to us. Months later, KHOV redesigned the pages in the books and used these new photos to prove we will get what they now show in the book, as opposed to what we were shown during our appointment. This behavior absolutely infuriated me and KHOV did not seem to care in the least.Throughout the construction of our home, we had to be the ones to catch their mistakes. The wrong style of garage door was installed and KHOV was surprised when my wife and I pointed it out. The wiring for an outside flood light was brought through the drywall in the living room near the fireplace. I'm no construction expert, but I think the wires should have been dealt with when the exterior was sided and the drywallers had to bring them through rather than bury them in the wall. Either way, another example of a lack of supervision of the job. A week before closing, there is a final walkthrough to catch last minute items. There are multiple places we noted during this appointment, and were marked with tape, yet a week later the tape was removed and the item was not corrected. I still have unpainted spots in my master bathroom. Other touch-ups made the situation worse than it was. It was my mistake to give KHOV my "homeless" date, the latest possible move-in date, because that magically became my closing date and I simply could do nothing about the open items with no time left.My experience overall has been a great source of frustration, mainly due to the seemingly complete lack of accountability. Since KHOV won't return my emails asking about the correction of the defects causing the failed inspection (over four months after we moved in), or return my call, I figured this might get a response of some sort.edit: 9/21/2018It is now two weeks since our failed final grade inspection and 5 months since we moved in. Despite KHOV saying a reinspection appointment has been scheduled for this week (today is Friday), KHOV has still not even corrected the problems causing the first failed inspection. If they simply corrected the problem with the grade, I could have moved forward with a landscaping and a lawn, but no. It's too much to ask despite my best efforts. We moved into our home in April and KHOV has now made it unlikely that we can have a lawn until next spring. Houses in the next phase of the development already have green grass and landscaping and we are still waiting for something that can be done in probably less than an hour.
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My company works here and they are great people to work with
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Amazing experience building with KHov. Our construction manager was great and eased any concerns we had along the way. At the 1-year mark they even came back and repainted my entire hallway to cover up the bumps and nicks on the walls from moving furniture in the house. Would absolutely build with this company again.
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I have had great pleasure working with Brandon in preparing to build my new home at Meadow Lakes. He is professional and sensitive to the needs of the home owner. He is family oriented and has involved my family throughout the process! I can’t wait to move in!!!! PMiles
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My fiancé and I started looking at builders in North Ridgeville around November, and finally decided on K Hovnanian in March. Brandon made the process so incredibly easy, and was there every step of the way. He would let me text him at anytime if we had questions, and really has made this process so fun and enjoyable for my fiancé and I. We will be moving in in September and we cannot wait! I would recommended Brandon and K. Hovnanian homes to anyone!
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We have recently purchased our Hovnanian home in Meadow Lakes. So far we love the home. It is just what we need with all the upgrades, etc. We have met several people in the development and everyone raves about living there. We are looking forward to it.The sales process with Brandon was an exceptional experience. Brandon is very knowledgeable about the home models and process. Brandon’s listening and understanding our needs was terrific. His responsiveness and responsibility is some of the best I have ever found. Brandon has not only been our sales representative, he has become a trusted advisor for other issues that have arisen.
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When we started the process of looking to build a new home we quickly felt the development at Meadow Lakes provided what we were looking for. We had the good fortune of working with Brandon during the selection of our home and the lot type we wanted. Brandon always took the time to address an answer all question we had. He wasn't just trying to quickly sell a house he was actually interested in what we wanted and helped us get it. He kept us well informed and would follow up to ensure stress levels remained in control. We have enjoyed working with Brandon during this process.
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I highly recommend K. Hovnanian homes if you're in the market to build a home. I built another home previously with a different builder. The offerings from KHOV are higher quality and come with more standard features than the competitors.Everyone has been very friendly and helpful through the whole process. Brandon Rolko, my salesman, made buying a new home easy. There was no pressure to buy. He was also able to help me find the best financing option my for needs.Make the move (literally)! You won't be disappointed!
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After looking at a few existing homes, we decided to stop by a couple of new construction sites. The competitor was unremarkable. Brandon at K Hov stood out. He spent a *considerable* amount of time with us on our initial inquiry, explaining the process and giving us numbers. This made our decision to stick with K Hov easy. Brandon was very patient and responsive to our many questions. We are first-time homebuyers, and although it's impossible to completely avoid stress, it's comforting knowing Brandon is there to help us through all the decisions and tasks.
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As First time home buyers my Fiancé and I were very new to the process. Brandon helped walk us through every step with great detail. If we had any questions night or day we could ask and get a quick response. His ability to help us when we had different work schedules was above and beyond helpful. I would highly Recommend meadow lakes and Brandon.
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