Client Review on Kobuchi's Computers

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Mark did it again, just like the first review below last month. After three hours on the phone with both Dell and Netgear trying to resolve difficulties setting up a new router with my printer, he was able to remotely access my computer and solve a rather complex problem in 20 minutes. This just reinforces my recommendation that Mark is the person you want working on your system.Mark is extremely knowledgeable and thorough in his resolution of computer issues. My PC was severely infected and he was able to resolve all of the problems in a timely manner at a very reasonable cost. He provided further service remotely once the computer was back in my home by solving a problem in 10 minutes that Apple was unable to fix with two hours of their customer support. Mark answered all my questions and provided recommendations for future protection with various software downloads. This is my first stop for any future computer issues.