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Last Updated April 1, 2024
Client Reviews on Krends Marketing | Web Design, Social Media Marketing,Automation
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- 4.5
47 Reviews
Feedback:
Our website was old and in need of a new design. They did a great job and the costs for the site were at least 3 times less than some of the other web design agencies. Our website was so good that we were completely fine with them placing us in their visible portfolio of clients. Great work you guys!
Feedback:
I love this company!! The team at Krends are so professional and their work is amazing. Their attention to detail and their constant customer support and service is beyond compare. If you are thinking of using them, stop thinking about it!! They will do a good job and ensure you are happy.
Feedback:
I most appreciate how well they understand our business. In many ways, the team at Krends knows just as much about what we're doing as people in our full-time marketing department. Another big strength is how much they value building a relationship with the client.
Feedback:
Real active followers! Get yo money worth
Feedback:
I have been working with this company for several months. There have been positive memories and some negative ones. Recently they wanted me to sign a new Term and Conditions document that included a price increase as well as giving up my rights to any legal disputes with Krends. I immediately refused and asked for a refund. They suspended my account and advised that it will remain that way until I sign the T&Cs. I again refused and they said they would honor the current price but I would eventually have to pay the increased cost like everyone else. I still declined and requested a refund. They declined to provide one and stated that they would continue my services. They have not done anything with my account since the dispute and now have not responded to my last request for a refund. They also refuse to provide me with the previous service that they have agreed to. In addition they have offered me a free month of service if I say something nice about Krends on yelp and other social media platforms.I guess if I said something nice they would have not taken a measly $64 dollars from me. They must need the cash. There are plenty of similar services I suggest you try because they do not believe in making the customer happy.
Feedback:
Krends marketing definitely helped grow my IG account @rockstarlife01 and also helped increase my engagement with my audience, very pleased with the service.
Feedback:
By far the best startup social media marketing company I've been blessed to encounter on Instagram. I like the fact they're professional and provide legal contracts for the services they provide which makes it WAY EASY to trust and want to do business with them!!! They have excellent customer service & follow-up & ALWAYS ALWAYS ALWAYS delivers on their word, which is BIG for me when it comes to startups!!!! Soon they'll have weekend support for any issues that may arise which is why I'm staying with them and will eventually increase my monthly subscription when that happens!!! Thank you Krends Marketing, not sure how you do it but keep up the AMAZING work!!!!!!!! 😘😍🙏 ❤
Feedback:
Love the team here, this company builds culture!
Feedback:
Scam artist. They forge signature on contracts and promise to deliver without giving us the heads up that we will lose our account. The owner James is a screwed up person who doesn’t respect customer. Guys, Read the contract carefully. Terms and conditions are unenforceable -James promises to take our Instagram account back but has not given any direction on how & also told us to not tell FB / Instagram about their business. Makes us wonder why. If anyone has experienced losing their business social media business accounts because of Krends LLC, pls contact me. Fake marketing tactic- don’t risk your business. Run away!
Feedback:
Beware of this business, and their terms of service. They state they will cancel your membership for you, and you will not be charged if you chose not to render your account log in information after signing up (because no services will be rendered).However they will still charge your account for services you never received and then deny you a refund (keeping your money for service they never gave you) after they previously agree to refund you after you send a cancelation confirmation.I called multiple times over 2 weeks to get this resolved and was denied the ability to talk to the billing department.This is a very sketchy business with what seems to be great results and work ethic but horrible customer service and work practices.If you are ever worried about wanting to cancel your service or changing your mind about giving your personal information out, do not use this service.
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