Client Reviews on Lee Designs LLC

    • 3.9
  • 14 Reviews

Most helpful positive review

0 people found the following review helpful

By Lo Canfield Aug 17, 2019

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Most helpful critical review

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By Lee H Oct 16, 2019

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Got free paint

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Stay away unless you want the run-around. We had Lee Designs manufacture and install a very large custom sign for our commercial building back in 2010. After 8 years it's time the sign needs an overhaul with fresh paint and detailing etc. The LED lighting quit several months ago and we call Lee Designs to come out and quote. They took forever to show up until one day a crew arrived and before they even looked at it said it needs a whole new LED lighting system. We disagreed and said no, all it needs is a new LED driver ($20 part). They continued to disagree but eventually took a look and installed a new LED driver. Surprise, surprise, that WAS the problem and the lights work again. The two crew didn't have much to say now but were quick to mention they weren't trying to rip anyone off by saying it needed a whole new lighting system. Hmmmm.... We asked if we could have an estimate for overhauling the sign exterior and punch out lettering. They said the office would get back with us. Several weeks have gone by and we have chased them a few times. Each time we get promised a call back but that never happens. I just got off the phone with them just now and once again, nobody can seem to help, nobody know anything about anything and the offer of a call back once again. This time we are finished. We are sick and tired of wasting our time with this company. Like another reviewer has said, they are only interested in the huge $$$ jobs and they don;t return calls. They don't seem to care about their existing customers and their attitude leaves much to be desired. There is no fast and friendly service with this company any more. Great business model, right? Makes you wonder how some of these 5* reviews came about. Hmmmmmm......

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They turn out great work...

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Fast and friendly service. Excellent product. Knowledgeable employees. Will use them for all of our projects.

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Unimpressed, lack-luster build quality and service

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Lee Designs made some amazing signs for Grassy Run Ranch. The quality was excellent and our sales contact, Elisha White was very helpful with everything we wanted to accomplish. We will be using them again for sure!

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After Irma signs and things of naples did little to assist in fact after nearly 18 months I turned to lee designs and they got it in less than 6 months......all feedback from our patrons has been positive as to design and location and I as the owner of gulfcoast inn , Harold's place , club sushi and Fujiyama steak and seafood am pleased to be associated with lee designs

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I have worked with many signage companies, and this one is by far the best I have ever encountered! We had a deadline, and they not only met it, they were a week early! Seamless communication, outstanding customer service, excellent artwork department. I would highly recommend Lee Designs to anyone looking for quality and great customer service!

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We have been very grateful to have Lee Designs over the years help us with two building signage in multiple locations throughout each property. They're done a great job for us and provide exceptional customer service.

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Amazing service! Always willing to help and accommodate for the needs of the customer!

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