Client Review on Legal EFX LLC : Lawyer Marketing Ohio

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We used Jones Law Group with the highest level of disappointment! When filing for an appeal of denial in SSI, they had medical release forms to be signed. This gives them all rights to pull or collect any and all medical records. Liz (contact for the case) never returned calls or answered any messages left. We the client had to go collect all medical records and deliver them to Jones LG office due to their lack of responsibilities! Recently found out the appeal was approved in August. No letters or phones letting their client know this new information. Beginning of October their client calls into the office for a follow up of any updates to be informed the case was approved and no one knew who was assigned to the case. As imagined the frustration was high! They received a payment for work they did not do! This office has poor communication and Mr. Jones never met his client to find out his needs nor listen to the updates given regarding the surgery, hospital stays, and the upcoming surgeries planned. I would not recommend this office to represent you! Please look around for another law office that has integrity and compassion for their clients.