Client Reviews on Lightburn

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  • 3 Reviews

Most helpful positive review

0 people found the following review helpful

By Becky Scarberry Oct 28, 2019


Most helpful critical review

0 people found the following review helpful

By Adam Syvock Mar 28, 2019



If you're a big company they may spend time on your project, but if you're small STAY AWAY. A 2-3 month project dragged on for 8 months with basic features not being implemented. Our company was more or less "ghosted" as they took weeks to respond to basic emails. Every time they added in a feature something else on THEIR stock template broke. Instead of fixing these problems that we pointed out we were dropped as a client and told to find someone else to fix them. More or less a "thats not our problem". Long story short: Promised a list of features, took nearly three times as long to complete, lots of problems still left at the end which we now have to find someone else to fix.


We recently had the opportunity to work with the folks over at Lightburn and we are over-the-moon happy with our new website! Please take a moment to look at our new site and if you are in need of a digital agency, these folks are the best. Local, professional, collaborators that provide service that is "data-driven and thoughtful". We are thrilled but you should look for yourself!


Horrible CommunicationI called to get an idea on finishing some tasks for a website I needed finished reasonably soon and was told I would be contacted in 1-2 days. Six days later and I have heard nothing, plus I called multiple times and left multiple voicemails-emails. Don't waste your time. Communication is the key to a service relationship and it appears that they do not value their potential clients.

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