Client Reviews on Lightburn

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  • 3 Reviews

Most helpful positive review

0 people found the following review helpful

By Becky Scarberry Oct 28, 2019

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Most helpful critical review

0 people found the following review helpful

By Adam Syvock Mar 28, 2019

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Feedback:

If you're a big company they may spend time on your project, but if you're small STAY AWAY. A 2-3 month project dragged on for 8 months with basic features not being implemented. Our company was more or less "ghosted" as they took weeks to respond to basic emails. Every time they added in a feature something else on THEIR stock template broke. Instead of fixing these problems that we pointed out we were dropped as a client and told to find someone else to fix them. More or less a "thats not our problem". Long story short: Promised a list of features, took nearly three times as long to complete, lots of problems still left at the end which we now have to find someone else to fix.

Feedback:

We recently had the opportunity to work with the folks over at Lightburn and we are over-the-moon happy with our new website! Please take a moment to look at our new site and if you are in need of a digital agency, these folks are the best. Local, professional, collaborators that provide service that is "data-driven and thoughtful". We are thrilled but you should look for yourself!

Feedback:

Horrible CommunicationI called to get an idea on finishing some tasks for a website I needed finished reasonably soon and was told I would be contacted in 1-2 days. Six days later and I have heard nothing, plus I called multiple times and left multiple voicemails-emails. Don't waste your time. Communication is the key to a service relationship and it appears that they do not value their potential clients.

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