Client Reviews on Little River Water & Sewerage Company, Inc.

    • 2.0
  • 5 Reviews

Most helpful positive review

0 people found the following review helpful

By Dee Hend Oct 21, 2017

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Most helpful critical review

0 people found the following review helpful

By Kathy Yarbrough Jun 21, 2019

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Feedback:

The Little River Water Sewer is the Worst Company in Customer Service. In 2016, they charged me with a late fee, I have not been late on any of my payments with them. Little River Water Sewer is paid monthly repeatedly by the bank each month on the same day and paid by the 9th. Payment is due by the 10th. When this started, I called they told me I was late regardless of what I said they would not remove the $3.38. Each monthly they charge me a late fee on the late fee, the amount is now $13.00+. If I don’t pay the late fee they are going to turn my water off and then I will need to pay the $13.00+ plus a $35 dollar reconnect fee. My paperwork show I am not late with any payments, as well as bank statements. I filed a complaint with the BBB, Little River Water Sewer did not even respond, they had reached out many times to Little River Water and Sewer. I filed a complain with SC Department of Consumer Affairs, Little River Water and Sewer will not work with them either. It is suggested that I consult with a private attorney or local magistrate’s office for additional assistance. I am a public figure and I am very disappointed in how this company treats consumers when they disagree with them.

Feedback:

I like that they notified me of excessive water usage the day that I left the garden hose running. However, getting questions answered is clearly not possible!

Feedback:

Unable to post This is the second time trying. This lady Karen should be replaced with a newer and more efficient model. She is not very nice . Hopefully they can retire her soon and maybe this will help the other employees enjoy their jobs.

Feedback:

Should just be called little river sewage because there’s not much water involved. Of course you have no choice if you live in this area. Customer service is terrible water taste terrible and they will eventually screw you on your bill at least once. And there’s nothing you can do about it

Feedback:

They have always done a great job for us.. 18 years and still going!! Thanks guys....

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