Client Review on Lucio Marketing Inc.

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I was first drawn to the Account Manager position from my prior experience as a Sales Associate and Assistant Manager. The first contact I had with them after my initial resume submission was about eight hours after I had submitted the night prior. I was excited to see progress in a future career so I thought nothing of going to the interview and seeing four other applicants waiting for the interviewer to conduct an interview with them. After I had been offered the job and accepted, I was to begin work the Monday after the interview. The first minute I walked in the door I began to get red flags, everyone who was initially interviewed the same day I was, had been hired. The interviewer, who was one of the higher-ups, said that not everyone gets this job, only the top "go-getters". I understand that many people have many wonderful attributes and expertise but I couldn't believe that everyone else was hired under this belief. The training was abysmal, my mentor who was supposed to train me was out on a company trip which lead to me being passed amongst the other mentors. When training was finished, I wasn't allowed to go on the field because management hadn't processed my background check, I was losing out on making money because of that. When I was permitted to go out, I was sent to Palmhurst, about a twenty-five minute drive, give or take the traffic. Majority of the places that are outside of the office are Wal-Marts, so I was given the grace of a lower income supercenter to sell $120 TV plans in the hopes of hitting a commission. Knowing how the populace would react to the services for sale, I pitched to everyone I saw to separate the chaff from the wheat. However, people began to come up to up to me instead and complain about their services and wanted to know how to terminate them, constantly belittling us and creating a scene. I have worked with individuals like this but it seemed the longer I was there the more hostile the patrons became. The first day, neither I or my assigned mentor made a single sale, the next day I was given the day off, I already knew they were thinning the herd. The day after that, I was put into the Wal-Mart in Weslaco, once again another twenty-five minute drive on the expressway. The situation at this location was a bit different, people were asking questions about the services and I was gladly giving them the points and building pain that I was taught. When I had a customer who wanted to buy, I asked my assigned mentor how to credit check since I hadn't gotten my access to the app that was to perform that task (management hadn't sent it). It seemed the opportunity was too hard to resist, my mentor snatched up the sale that I had started by writing all of her credentials on the form and using her name when calling the number to confirm the credit check. When I asked who's sale it was, she gave me a "sorry, i'll get you a sale later". At a later date, I asked my assigned mentor about that incident and he said people would get fired because of that. Though, when that day was over, I left with no sales and was penalized with a days work. After about another week of working with the same routine, I decided to call it quits. I'm currently enrolled in college and a field underwriter, earning $1500-$2000 a week on commission only, i'm stating this to prove that it wasn't because of my failure of sales I left, my current position is much more tedious and demanding than this place of employment. My current position required college background, which I didn't have when I applied to this job, and a license through the state after taking a forty hour class, which this job gives you a DirecTV sales agent "license" when you get the job. Final points are: turnover rates are high (five people quit during my three week employment), this job is a highschool education job, with high demand and low production. Those here who have degrees and certificates in business are severely misusing their potential, this is not a career. This is a review, I am not attacking the company nor it's workers.