Client Review on Mark Twain Communications Company

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I'm a long time customer of Mark Twain Communications even way back when DSL was in it's infancy and they absolutely refuse to adapt and change to reflect the current market. More and more I am very tempted to do away with their service and simply tether my no contract 4g. It is twice as fast download and upload and costs me significantly less. The simple fact that I am required to pay $30 a month for a landline connection that is never used and then on top of that pay inflated rates for slow internet speeds in 2018 is 1 star by itself. Even terrible CenturyLink that I had briefly in Canton when I lived there for a short time were smart enough to realize that charging for a phone line was insane. However the sad truth is that they have the DSL monopoly for our area and it's just throwing cash in the trash. Their customer service is really actually quite good and their technicians are generally helpful and knowledgeable but their business model is highway robbery.