Client Reviews on Memory Factory
Feedback:
It took 2 weeks and a callback from me to check up on my transfers. The equipment used looks like it’s 40 years old. The video quality is TERRIBLE, any sort of enhancement costs extra, then I was charged for a longer transfer than it actually was and was just given cash back because they could not figure out how to refund me (only after I brought it up). I was told to buy a usb from them or bring mine, only to find out “regular” usb’s take an hour to transfer info to. I could have easily brought my hard drive, saved money and time but was never told it was an option. Seems like very lazy staff.
Feedback:
The workers at Memory factory are amazing hardworking individuals. They are passionate and care about customer service
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I went to Memory Factor to transfer footage from an old VHS tape into a digital file. They told me it would take a few days but they called me within a few hours to tell me it was ready. Service does not get much better than that!
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Great service.
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Awful Service, terrible attitude and extremely over prized -
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Long wait times, system down
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Lugar muy profesional donde recuperan o editan fotos, videos y todo tipo de audiovisuales. Hacen transfer desde cualquier formato y digitalizan todo tipo de material. Son bastante rápidos y hacen los trabajos con mucha calidad.
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Great photography staff!
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I love the work the Memory Factory did! Now I have access to my old videos any time I want!
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Terrible service. Left an item for repair and it sat for two months. Checked periodically and told it was almost ready. Finally showed up and they had never even taken it out of the bag that it left in. Any positive reviews are likely posted by them.
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