Mueller Services, Inc.
Client Reviews on Mueller Services, Inc.
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Gave false information to my insurance company.... twice! In the future, I will be asking what service my insurance company uses. If they choose this service, I will be choosing another insurance company.
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Inaccurately reported information to my insurance company.
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Recently had Mueller inspector out to do exterior home inspection at the request of MetLife after we filed a claim for a 60' pine tree that fell in our yard in March. MetLife wanted to see what other risk exposures were present which prompted the inspection. We requested to be present at the time of inspection so we could do a walk through and understand the process. After all, it is our home, our property. Inspector showed up unannounced with no appointment and my son who was visiting from out of state walked through the property with him. The photographs he provided MetLife were in vivid color except for the roof. They were in black and white and completely blurred. The design of the shingles were not consistent with mine. My roof from the back of the house is barely visible from any point in the back yard and yet the photograph of the back roof was a close up of a full roof. I compared the photos to stock photos on the internet. He actually used internet pictures of bad roofing and submitted them to MetLife! Today I questioned the inspector about the use of Google photos of my home from 15 years ago. We have since replaced all our windows and the roof is less than 5 years old. I also asked him if he got on the roof to take photos. I knew he did not as my son was present. He said he used a selfie stick which was not true...again my son witnessed his entire inspection. He began yelling at me and said it is not his fault that I have issues with my home. I told him the only issue is that he used fraudulent photos against me which now has jeopardized my home owners insurance renewal. He hung up on me.
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Only giving this company 1-star because I don’t have the option to leave a review with 0 stars. Worked for this company for just about a year now and was more than glad to finally move on with my life! Just a heads up if your thinking of working for them. You will spend massive amounts of time driving around with your OWN VEHICLE. Putting THOUSANDS of miles on your vehicle as well. They reimburse for mileage, but honestly it’s a joke and doesn’t pencil out if your run the numbers.If you’re looking to work for an employer who will take advantage of you and use you for your assets. Then this will is definitely the right job for you. 👍
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Messed up our insurance policy. Inspector was a real jerk.
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Do Not work for them. They find reasons not to pay you. Make you work for free
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This company is an absolute joke. They told my insurance company that my roof has significant damage. It has 5 slightly curled shingles. The roof is less than 10yrs old! Now I'm stuck in an arguing match with Liberty Mutual to convince them that curling shingles is not a cause for a total replacement. I'll make sure to ask who's doing the inspection the next time I shop for insurance.
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They have created a nightmare. We decided to go with the same insurance we've had on our autos since the 1970's. The person who sold me the policy told me it was okay to go ahead and cancel my other insurance. She said they'd be out to take a few pics and as long as no big dogs or that we didn't misrepresent anything all was well. Then the inspector from hell shows up. She said our fascia was all falling apart and a hazard and that we needed a new roof. We had a contractor come out and said all we needed were some shingles repaired and the fascia was in beautiful shape. I posted pics of part of it. But what the woman did was take only a pic of the front of the overhang with that historical chippy style paint and not a true one of the wood underneath the facade. You can see on the shot of the eaves on the side to all is good. She also said we had a tree with branches on the roof. There is some oleander shrubs that brush it when the wind blows that way, but they are not beating up the roof and not a tree. But the worst part is she told the company I was not the owner living there. She never carded me. Why would she lie like that. It's disturbing these people can come and destroy your peace of mind like this not to mention report to the insurance your house is a run down shack
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Shite company to work for, inept management and they encourage you to provide false information to insurance companies
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Terrible place to work
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