Msi Services, Inc.
Client Reviews on Msi Services, Inc.
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Navitend is an amazing company dedicated to providing quality services! They are innovative and provide an array of support and services to include cloud computing, IT help desk, security and risk assessments, and a variety of other services. They provide ideas and solutions to many of our business needs. The staff are welcoming, kind, patient, and always willing to go the extra mile for their customers. The support team is knowledgeable and have a great ability to explain processes in terms easily understandable to customers unfamiliar with tech terminology (such as myself!!!). My Agency has been working with Navitend for a while and look forward to their continued support for many years to come! If you are looking for honest, quality Tech services and support, Navitend is the company for you!
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Awesome managed services provider.
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Navitend has consistently offered timely, professional, and courteous solutions to our business needs ranging from troubleshooting, purchase and setup of new computers and other advice. They are my 'go-to team' and continue to be a trusted support in our time of need!
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I have been working with Navitend for 10+ years. Great group of talented professionals!
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The staff at Navitend is very professional and strives to meet the needs of their clients. As a Small Business owner trust and professionalism are keys to conducting business. Navitend sets a high standard of ensuring their clients trust their decisions are for the interest of their business.
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My customer service experience with Navitend was absolutely amazing. My computer crashed and we needed to order a new one. Navitend was there to help and get us a new computer and set it up from start to finish. The tech Corey that came out was very pleasant to work with. From start to finish he made sure that all of my programs were working properly again from my old machine. I even had follow-up phone calls from him making sure I was happy with how everything was set up. I have never experienced such exceptional customer service. I am a CAD designer so it is very important for my computer programs to be working properly. Everything from start to finish was wonderful. Thank you Navitend.
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I highly recommend navitend for their professionalism, integrity, down-to-earth advice and thoughtful recommendations. Every solution that they offer is unique and the most appropriate to their customers' needs.
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I am truly impressed by the focus the team places on the requests from our company. They listen, and no matter who I get on the phone, I get the answer that I am looking for. I can tell that they keep excellent notes, and it is because of this level of detail that engineers/technical support staff are always up to date on knowledge of our systems. They are patient, professional, and incredibly nice as individuals. They have provided assistance even on days when they were out of the office. With every request, they have made sure that they review the details with us to ensure that the information/questions were captured accurately. Truly an excellent team!!
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Best costumer service!! They are the nicest and most patient people. I highly highly recommend!!!!
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Do you need IT help? Are you tired of being frustrated by technology issues? Would you like to go work everyday and know that all those headaches are being taken care of? Then look no further, navitend is your answer.My organization has worked with navitend for about a year. I was involved in the decision making process to hire them and I can honestly say it is one of the best decisions I've made for the organization.navitend is proactive in their approach. I don't have to understand all the nuts and bolts, they head off issues before they become problems and explain things to me in terms that I can understand. The whole IT process is now actually enjoyable.Their technicians? Unsurpassed, each and every one of them. They make me and my co-workers feel as though they are just sitting in their office waiting for us to call them with a problem so they can solve it right away. They treat us as if we are their only client. Talk about great customer service.Call them, you'll be glad you did.
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