Client Reviews on Networks Elites

Feedback:

1. I paid for a data migration ($1000.00+), which they never did.2. I took the time to gather all the onboarding information (i.e. account numbers, passwords, contact info), yet every time I call in, they want me to go get it again.3. The owner told me recently in an email that I could not do a data migration because there would be serious performance issues with my server. He was a part of the original meeting where I told everyone that this was the main reason for getting the server (so I could put all my data on it and have it backed up). I have been paying $350/month to host an web application is less than 25 GB. The server has 250 GB in the hard drive, and just the data at my office is less than 125 GB.4. Their servers went down, despite having redundant power.5. I scheduled a ticket 2 weeks in advance to have them help me switch my internet over to the new internet company. When I called in to let them know the installation was almost complete, and we needed someone to come over, the owner told his employees they were not allowed to come onsite. I was frantic because I would lose my internet if no one came over. No one seemed to care, and they are a mile away from my office. When I originally set up this ticket, everyone I talked to said it would be no problem to come over. The owner, who is unreachable during this critical time, left a message saying "this is so far out from what we do." My sales person was also "unavailable."6. The owner closed one of my tickets without resolving the issue (slow computer). I would definitely NOT recommend this company.