Client Reviews on Northeast Georgia Heat

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    • 4.4
  • 7 Reviews

Most helpful positive review

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By Eddie Kilby Oct 21, 2019

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Most helpful critical review

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By Ric Alexander Dec 23, 2018

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This may be a biased opinion considering I work here but every employee is incredibly knowledgeable in their field along with all the certifications we receive. All of your comfort specialty needs are met and more if you turn to the experts at northeast Georgia heat and air

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They are great,

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Excellent service!

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Professional. Meet their schedule and commitment. Prompt attention to customer.

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Fantastic service! We needed ducts replaced in a home we purchased. The technicians came out quickly, were very professional, and got everything taken care of for us. Very reasonable prices for quality work. Highly recommend!

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I'd stay away from this company. They double charge you on pounds of coolant. Their 1st pound is $118 then $89 after that. My local company charges $69/lb (and that's high). If you need them for an emergency they demand an additional $100 to just get out of the truck. That's on top of their regular service charge. If they have to return to finish a job they charge you another service charge. Also, they use scare tactics to make you believe you need a new system if they have to recharge your system after three times. This is a lie! This law only applies to industrial size units of 500 lbs+.

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It was 19 degrees on Wednesday evening, but it was warm and cozy in my home in Otto, NC on Wednesday night. Our furnace went out on Wednesday afternoon. I called our HVAC provider, Northeast Georgia Heating and Air, at 4:58 pm, assuming I would be out of luck for the day. I made the call. Not only was I provided “over the phone” suggestions that might resolve the problem, but once it was determined that I needed professional assistance, a technician was at my home in less than an hour. Oops, he did not have the part needed for the repair. Less than an hour later, he called, asking to return with a part that would work . I had heat by 7:45 pm.I cannot say enough about how appreciative my wife and I are of Northeast Georgia HVAC. Mark

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